STORAGE SERVICES

Fresh Start - The Moving Crew

70 James Street, Worcester

4.9 249 reviews

• Emily Huber ★★★★★ a month ago
  Our heroes!
  We ordered a couch from Jordan’s furniture and after measuring twice and waiting 6 months, it didn’t fit through the 3rd floor stairwell.
  Immediately after the furniture delivery at 8am, I contacted Korey at Fresh Start. They … More put together a crew including Drew and Anthony and were able to move the couch into the 3rd floor by hoisting through a window. It’s 1pm and I’m enjoying sitting on my sofa after a stress-free experience. Thank you!!!
• Katie Gale ★★★★★ a month ago
  Fresh start helped us move apartments with ease! John was extremely knowledgeable and great to work with! Andrew and John made a great team making sure all of our belongings were packed and moved safely! They were punctual and extremely … More hard workers! Would definitely use them again!
• Jake O ★★★★★ a month ago
  Edwin, Jose and Anthony showed up on time, worked super hard and got me moved from an apartment to a house with a pretty harrowing driveway. They were personable, polite and careful with the items they moved. Everything fragile or in need … More to protection was extensively wrapped. From the business office side of things, I found Fresh Start to be professional, organized and communicative. They provided me with a quote range ahead of time. Ultimately I came in almost $200 under the low end of the range, as I had done a lot of small item and clothes packing myself. I would absolutely recommend Fresh Start to friends and family.
• Cheryl C ★★★★★ 2 weeks ago
  Hey these guys, Cory. Pat and Brandon did a military move for me on 22 July 2022. I had some heavy furniture from Germany and a whole lot of stuff. They are professional, they show up on time and they work hard. Korey in the office is … More like family. They are my family and they are the nicest guys. Hire them! You won't be disappointed....And they are reasonable priced!
• Mary Kim ★★★★★ 2 weeks ago
  Hired fresh start to help move my belongings from a 3rd floor apartment to another house and a storage unit. Wayne and Jay were so helpful and hardworking. they worked quickly and efficiently! 10/10 would recommend
• polly ★★★★★ 4 months ago
  We recently moved a two bedroom house contents from Massachusetts to Florida. Fresh start did a great job. The booking and estimate process were easy and quick. The final price was actually little bit less than the estimated. The two … More movers, Nick and Bryan are very professional. They were on time, moved quickly and carefully. They were able to give us the exact date and time of the arrival of the truck. We are very happy with the whole moving experience.
• Benjamin Fitting ★★★★★ 3 months ago
  Didn’t think my last moving experience would be topped but Bryan I. and David V. did an amazing job today. Very friendly, fast, did everything properly and added some fun to my moving day. Would highly recommend using this company (particularly … More these employees)!
• Deborah Yeaman ★★★★★ 4 months ago
  David V and Bryan I did an excellent job moving our furniture. They were courteous and friendly. They were careful with our furniture. They worked steadily and got the job done quickly. We do recommend them.
• Diane Chase ★★★★★ 4 months ago
  Second time I've used them -- Fresh Start will always be my go-to choice for help with moving. The team of Nick, Marcus, and Justin worked great together and completed the move efficiently and within the estimate. Thanks!
• William Wallace ★★★★★ 4 months ago
  David, Justin M., and Bryan I. did a terrific job moving all of our furniture and boxes. They were careful but efficient. I highly recommend them to anybody who is moving.
• damon braasch ★★★★★ 4 months ago
  These guys were a godsend. I had to move my elderly mother's 2 storage units in short notice after she was evicted. They packed, transported and unloaded both units within 8 hours. They even disposed of the mouse-damaged sofa for … More us.
  Highly recommended!
• tina share ★★★★★ 4 months ago
  I had an excellent experience with Fresh Start! Elyse in the office was easy to work with and responsive. My moving crew John and Wayne were timely, quick, flexible and professional. I will definitely being using Fresh Start again!
• J. Malone ★★★★★ 5 months ago
  By far the BEST!!! First and foremost The receptionist is phenomenally efficient, receptive responsive, and knowledgeable. She’s smart. The Crew was super proficient, they wrapped, packed, padded and moved like pro athletes. They were careful … More with my possessions, carefully hauling my stuff, but fast. They do their job confident in their years of experience and attention, attitude towards their customers is extremely important and appreciated
  They were also the most affordable, offering professional service at affordable price points! Seriously they moved me for under $500 including a $75 dollar tip. I could of paid double anywhere! What they offer effectively is reliable, trustworthy quality service. Nowadays, that’s priceless. They’re the best, by far!
  Best regards,
  J.L.Malone01
• Worcester County Conservation District ★★★★★ 6 months ago
  Fresh Start Moving Crew answered every call and question. Their team worked extremely hard to move my heavy vintage metal office furniture upstairs and made it look easy! They took it all from the start leaving a lasting and positive impression. … More You can't go wrong with this company from the first call to the last box!
• Richard Siemens ★★★★★ 11 months ago
  This team was truly outstanding. I trusted them with some very old and delicate antiques. They didn't hesitate to take the job and they came through 100%.
• Dave Gordon ★★★★★ 9 months ago
  My recent experience with Fresh Start Moving was everything I could have hoped for! Elyssa was fantastic to work with. She made correspondence, scheduling a moving date, and getting a quote quick and easy. On the day of the move, Nick … More and crew called with the time that they would be arriving. They were right on time. Nick and his team were quick, professional, and polite. Not only professional and polite to my family, but also to each other. Fresh Start Moving helped me and my family during a difficult time. They honored and executed every specific request we had and really went above and beyond for us. I sincerely appreciate the compassion and sensitivity they demonstrated in helping us with our situation. I highly recommend Fresh Start Moving for any of your moving needs! They will certainly get all my future business!
• Lisa Federici ★★★★★ 9 months ago
  We used Fresh Start to complete our move. I am a claims adjuster that handles moving and storage claims, so I was expecting the worse, but got the best! They were excellent. They were prompt, professional, fast, efficient and treated … More us all with respect. They made sure to walk through at the beginning and the end of the pick up and the drop off to make sure they got everything and left everything. The whole crew was upbeat and smiling, they played great music during the packing and pick up that had us all singing. I can't say enough about what a great job they did and I would highly recommend them!!
• Josh Kruszyna ★★★★★ 9 months ago
  My move was done extremely quickly, professionally and securely! The best part of all was the top-notch service and unbeatable pricing. Fresh Start is THE only choice when it comes to your move.
• John Drahos ★★★★★ 10 months ago
  We used Fresh Start to move both my wife and I and our daughter and her new husband and her 7 year old son from our old house into their new house. We had Nick and Jake and their crew move us all with 2 trucks. They were wonderful to … More work with and professional. When my wife and I found our new home (2 months later), we again used Fresh start and asked for Nick and Jake's crew to help us move from where they had first moved us to our new house. Again, they were great to work with, courteous and professional. We would recommend Fresh Start to anyone in our area!
• Garrett Parsons ★★★★★ 5 months ago
  Hired them for a small move and the quote and costs were spot on. Team was great - professional - polite and responsive. Move went as planned and no damage and or scuffs etc. Was great and a pleasure to work with them. Definitely will … More be back working with them again as needed. Clean truck and the tools needed to make this all happen were available.
• Nicole Vecchio ★★★★★ 11 months ago
  We had an amazing experience with Fresh Start. They were flexible with some last minute changes, always professional and quick to answer emails/phone calls etc. The crew was phenomenal - very hard workers, quick but careful, and courteous! … More During such a stressful time, I couldn't have asked for a more helpful and professional business.. Worth every penny! I highly recommend their services :)
• C Mosher ★★★★★ 9 months ago
  Fresh Start was simply amazing to work with. I'd had a bad experience the last time I moved (with another company) and was nervous, so did a lot of research before hiring them. They definitely lived up to their good reviews! They gave … More a quote quickly and reasonably and were actually the most detailed so I felt confident that even though it was a range quote, it would be accurate.
  My first move actually fell through, and they made it so easy to reschedule months later. On the day of the move they showed up bright and early, did a great job (on both ends) of navigating the truck in the parking lot (a concern of mine) and were fast, friendly and professional. I cannot thank the crew of Bryan I and Will C, led by Tyler L, enough for being so awesome on one of the hardest days of my life.
• Julia ★★★★★ 10 months ago
  This is our second time hiring Fresh Start for a move, and both times have been fantastic. Jake and Cameron were so easy to work with — kind, polite, and super thoughtful about where everything went at our destination. Our baby was napping … More for part of it, and Jake even made sure to tiptoe around her room. I have never worked with movers who were so conscientious. I'd highly recommend Fresh Start.
• Susan Cohen ★★★★★ 11 months ago
  I can't say enough about how awesome this moving company is. Elyssa handles your quote professionally and Justin, Jake and Tyler were amazing movers. They were careful, efficient and extremely polite. They made what could have been … More a stressful day, fun.. I am so grateful for their professionalism and positive attitudes. and I would recommend Fresh Start to anyone looking to hire movers. I was really pleasantly surprised. Thank you!
• Benjamin Palmer ★★★★★ 11 months ago
  Probably the best moving experience I've had. Quick, careful and answered any questions or concerns I had. Elyssa made booking the move extremely easy and efficient while also accommodating our extremely tight schedule. Crew Leader … More Rainell was very communicative and made sure everything went smoothly while his crew Nick, Markus, and Cam all did an excellent job moving everything. No scuffed floors or walls and no damage to any belongings. Really great crew, highly recommend and will be using again.
• Robert Ritchie ★★★★★ 10 months ago
  We could not be more pleased with the professionalism and courtesy of the teams from Fresh Start that moved us recently. I cannot single any one or more of the men who worked for us on the move for special favorable comment, since they … More all showed enormous respect for us and our property. They worked very hard and dealt with any issues that came up by discussing things with us making us part of their team. They were wonderful representatives of your company. I will certainly let others know all of the above.
• George Sparks ★★★★★ 11 months ago
  From start to finish this was a top notch outfit. Elyssa was extremely helpful with the appointment. There was a 5 guy crew that moved a 700 pound hot tub for me. It was not an easy job but you could tell from the start they knew what … More they were doing. If you are looking to get things moved safely and efficiently look no further.
• Diane S ★★★★★ a year ago
  I cannot say enough great things about Fresh Start. My family and I were relocating from MA to CT with a stop at a storage unit in between, which was stressful enough with 2 kids. James (the owner) came to the house to give an accurate … More quote and information. Him and the moving specialist (Kristen) were so nice, helpful and answered all of my questions.
  The day of the move went smoothly, David called me to let me know when they would be arriving and to touch base. I wish I could remember everyone in the crews name, there were 2 Davids and Jesus. But all the guys were great! Respectful, worked hard, made sure to communicate throughout the day and got the job done.
  They are very reasonably priced and easy to work with. This really is a great company and I wish them all the best!
• Anna Clifford ★★★★☆ a year ago
  I had a great experience with Fresh Start! They were super responsive and available almost right away. It was a great value and the crew worked very quickly to make sure it was an efficient move. They were by far the lowest quote I received. … More David and Bryan were very professional and hardworking. I would recommend Fresh Start to anyone!
• Craig Blais ★★★★★ a year ago
  Fresh start did an incredible job on a complicated 3 part move which involved moving delicate, fragile furniture out of my house to two storage units. Items had to be sorted and carefully fit into both units. The crew of David, Bryan, Patrick … More & Christian were extremely patient, polite and careful with the moving and sorting. Many heavy boxes needed to be stored in a third floor attic and placed in organized rows. The crew did an incredible job and we are very satisfied and would give a strong recommendation. I would also mention that the booking, confirmation and payment was handled accurately and efficiently by Elyssa. Great job by all !
• Joseph Neilan ★★★★★ a year ago
  The entire process with Fresh Start was easy and smooth from the beginning. Elyssa set me up with a quote and took care of the booking which was simple. Mike F and his crew of Marcus R and Edwin M arrived on time and were professional and … More fast. My three flights of stairs were no problem for them and they took away the furniture I didn't want without hesitation (make sure you include clutter capture in your quote, it's great). The guys packed my U-Haul rental for me and when I arrived, everything was neat and in perfect condition, you couldn't tell I drove from Worcester to New Jersey over our awful highways. They even suggested ways to load things better so they wouldn't be harmed. I highly recommend this company and would use them again without hesitation! Thank you all for making the moving process that much easier, and taking away some of my moving day worries!
• Andrew DiFronzo ★★★★★ a year ago
  Fresh Start is a stellar company from start to finish. Owner James willingly came out to my house in Worcester to start my quote, and then Kristen took it all from there. Elyssa was also very helpful when called upon, too. On move day, … More Mike, Christian, and Christian were punctual and thorough with the entire moving process. They always did their job with a smile and laughter, which made the day run very smoothly. They even moved additional items for me that weren’t on my original list. Would definitely use Fresh Start again if we needed another move!
• Marc Spinella ★★★★★ a year ago
  We used Fresh Start this past weekend to move my girlfriend's items into my condo and to bring other items to a storage unit. We chose Fresh Start because they had the best quote out of several companies in Worcester County. We received … More a confirmation call the day before the move, and the crew also called when they were on their way. Will, Emmanuel, and Pete were very professional and efficient throughout the morning, very impressive given the heat/humidity that day. What was also impressive is how well they organized items in the storage unit. Overall, it was a great experience and we highly recommend them. Thanks again!
• Gregg Jacobs ★★★★☆ a year ago
  Anthony, Tyler, Will, and Nico moved us from MA to CT and they were terrific. They never took a break during a heat wave, were careful in our homes, and were efficient, polite and pleasant. The owner, James, was even better- a complete … More professional. Even better, they beat our other estimates by a lot. We already recommended them to friend s and our broker. They made our move a smooth process!
• Annette Langan ★★★★★ a year ago
  We just used Fresh Start today to move from an apartment to our first house. The crew, Tyler, Cory, Wayne, and David, showed up on time and worked shockingly fast despite blazing hot weather. They did a great job protecting our furniture … More and were really cheerful, sweet, and communicative the whole time. The price was quite reasonable too, thanks in large part to how quickly they worked. Thanks guys!
• Karen Bys ★★★★★ a year ago
  I started with an online quote for the services which was quick and easy. Once I accepted the quote for services Holly was always available by email or telephone to answer any questions that I had. I was given an in-person quote by Brian … More who was professional and friendly. The day of the move the crew, Conor, Andrew B, Matt and Dakota, were extremely professional and set to work as soon as they arrived at the house. They answered any questions that we had along the way in a friendly and courteous manner. I would recommend Fresh Start - The Moving Crew to anyone needing moving services.
• Matthew Ryan Preston ★★★★★ a year ago
  Love Fresh Start - The Moving Crew! Everyone I have ever dealt with was professional and helpful. Belinda was wonderful! She was patient and took the time to answer all my questions - and there were many! I wholeheartedly recommend their … More services. They are awesome and I will not hesitate to use them again in the future.
• Rowena Pouliot ★★★★★ a year ago
  I have used Fresh Start THREE times in the past year. They are amazing and always professional. Each experience was personable and efficient. Cesar, Everett and Anthony were amazing and they got the job done with a smile. I would highly … More recommend and I will use again.
  Thank you Holly!! You've been my Point of Contact for all three transactions... You're all the BEST!!
• Shannon Murphy ★★★★★ a year ago
  We had a great experience with Fresh Start! Will and Tyler were friendly, professional, and efficient! They took care of my belongings. Holly was also wonderful to work with over the phone. I actually paid less than what I was quoted for. … More I am very pleased with my experience and highly recommend them!!
• Derek Chicarilli ★★★★★ a year ago
  This was one of the best moving experiences I’ve ever had. David, Cory, and Will were on time, super respectful, and absolute beasts for the move. They barely broke stride getting things out of my old apartment and into my new apartment. … More They were respectful of the properties taking care not to damage any walls or doors. They took excellent care of my furniture and kept it protected from the rain during the move. Oh right, did I mention it was 45 degrees and raining and not one did I hear a complaint. I would 100% use them again and 100% recommend these movers for your upcoming move. Thank you so much!!