I’m in California and had a very tight time frame for a specialty move of one item in Massachusetts. I contacted several movers via the Yelp app and Fresh Start Moving responded quickly. Fresh Start promptly provided a quote for an extremely competitive price and within my time frame.

The move was trouble-free and they accepted my credit card as payment. Service providers at this level are very hard to find.

Many thanks to Fresh Start!

My second time using Fresh Start and I can’t say enough good things about them! They are courteous, respectful of your property and hard working until the job is done. Jorge and his crew moved us yesterday and we are so pleased. Within 5 hours they emptied a POD and full truck. Great crew!

*UPDATE – The owner contacted us and had someone come in and fix all the damage caused by the crew that moved us. The person he sent did an awesome job, my furniture looks brand new. I would definitely feel confident recommending this company now. The owner showed that he cared and definitely made it right. This is exactly how a business should be run! He’s a stand up guy and I know he has a great crew under him now.

I typically do not like to give such a poor review of a company, but a month and a half after my move I am still finding damage to my belongings. The owner came out to our home and inventoried all our belongings and gave us a very detailed quote, and we were very impressed. We decided to go ahead and hire him based on this meeting and the quote which we found very reasonable. Unfortunately, that is pretty much where the good experience ended. On the day of the move, the crew showed up with no locks for the trucks, and without a dolly to move the furniture.The trucks were supposed to park back to back in the driveway of our new home to compensate for the fact that they didn’t have locks, but only one truck made it to the house. The owner was very responsive when we called to find out where the other truck was and made sure to track it down and put a lock on it. I thought that was where the trouble would end, I was wrong. The next day, the crew arrived again without a dolly to move the furniture. They damaged in some way pretty much all of my nice furniture. They broke the footboard of my bed when moving it out of my old house, they were supposed to fix it by the next day but couldn’t be bothered. They took a chunk out
of my dresser and scratched it. They gouged my night stand, broke the doors on my TV stand, gouged up the walls in my new house and scratched up my dining room table. Not many of my belongings made it through unscathed. These are things I spent my hard earned money on and paid a good amount of money to have them safely moved. I expected some damage, but not this much. Once we paid, we noticed that they had put a charge for 2 overnights and we only had one overnight. We contacted the owner and because of the service he was very nice and refunded some of our money. We thought this was a refund for the erroneous charge and the issues with the locks and the missing truck so we were pleased with that credit. We paid $150 for insurance for our belongings in the event of damage, so as we started to discover the damage to our belongings we reached out to the owner to ask about the insurance and we were told he had already given us a refund of some of our
money and asked us not to “abuse him”, I

thought the refunded money was for the poor service provided by his crew, I didn’t realize that he would think a $500 credit would make up for damaging nearly all of my furniture. I was actually
offended by him asking us not to abuse him, your crew showed 0 care or respect for my
property and I thought I paid for insurance to
protect me in the event of damage. In fairness, i understand the owner has hired new people who are very professional and terminated some of the people who were on this job, but l am not sure how that is any consolation to me. I stopped even reporting the damage to my belongings because it was clear to me that he thought he had done enough to make up for it. Again, the owner is a professional and is running an honest business but I don’t think that hiring people who clearly don’t respect him or his business or his customers should be my loss.

Thank you Greg R, Conor, Anntwon and David C.

Highly recommend Angel and his 2 man crew, Marcus and Brian. On time, respectful and a hardworking crew. Would hire them again anytime! Thank you for making our move easier.
Deb and Brad

Fresh Start moving crew did an excellent job moving furniture between 3 locations. They were professional, friendly and efficient.

I used Fresh Start Moving Crew for an apartment move in South Boston and would use them again if I ever move! The process from beginning to end was very easy and took away all the stress that an August 31st move in the city usually has. I worked with Holly to get our quote and she was very thorough and attentive. The estimate they provide is very detailed and straightforward so you know exactly what you are paying for. My crew was Tom, Will and Darryl who were extremely polite, prompt, and worked very efficiently. They were very skilled at getting a large, long dresser down a narrow 3 flight staircase. I had no damage to any of my furniture.

– Lauren D. South Boston, MA

I don’t often leave reviews but felt compelled to do so for Fresh Start! This was our second move with them, the first one being four years ago, and they did not disappoint! Everyone from Elyssa in the office to the two crews that moved us out and in our new house a week later were professional and incredibly knowledgeable and kind. We had an unexpected delay and went from needing 2 nights of storage to 6 nights and it was no problem for Fresh Start! They were on top of everything and exactly where they said they would be when they said they would be there! After dealing with a nightmare of a mortgage company who dropped the ball on their end and a less than helpful lawyer, we were stuck waiting to go on record when the movers arrived! I was mortified and apologized profusely but the moving crew was incredibly gracious about the situation & started preparing as much as they could. Luckily we got in the house quickly but they were prepared for whatever situation arose. In a stressful real estate transaction fresh start was by far the easiest party to deal with! The movers were so careful with our things and incredibly polite & helpful. Cannot recommend fresh start enough! Shout out to Jose who was there for both moves and is a superstar! Thank you fresh start!

Will & David did a wonderful job. They were very professional in their treatment of me and my possessions!! They did a great job wrapping any unboxed items, and they were in constant motion. I would definitely hire them again.

Thank you to wiil,moses,wayne and andrew they were respectful worked very hard and organized we would recommend this crew a d company highly these men should get raises they made our move stress free

Where can I start, I was very pleased with the experience I had with Fresh Start Movers! I was in need of movers to support my moms local move. I was coordinating this from California. Kristin and the team at FSM movers made the process as easy as possible. I was given a clear concise estimate that was easy to understand. The movers, Rainell and Demonte, were on time and very professional. I would highly recommend FSM for your moving needs.

We hired Fresh Start Moving Company to remove furniture from our resort on the Cape and to move our new furniture into 37 units. They arrived exactly on time. The weather was awful. It was pouring rain. The men worked efficiently all day and were soaked to their skin. They didn’t stop until they completed the job. They were priced very reasonably and did a fantastic job. I would recommend them to anyone that needs a great, reliable mover. Mariners Point Resort

I cannot recommend Fresh Start Moving Company enough!! Kristen was incredibly helpful getting the move scheduled and running me through the process of how the day would look. The move with Ron and Gene went quick and efficiently despite it being a less than ideal 93 degree day. Unfortunately, there was a a little scratch on my apartment floor but James the owner was incredibly responsive and took the time to come by and fix the floor and deal with my awful landlord prior to my lease ending so I would not have to stress any longer. If you are looking to move you should definitely call Fresh Start!! The most affordable price for the best service around!

I will always use this moving company. They were courteous, kind, on-time, professional. Complete white-glove service. I bought a new refrigerator at Home Depot. He was able to fit me in same day, and remove the old refrigerator as well. Choose these guys you won’t regret it.

We hired Fresh Start – The Moving Crew for a move from 3 different locations in Massachusetts to Providence, Rhode Island, in the middle of the Coronavirus pandemic. Our crew — David V, Jay S, DD Demonte, Mike, and Andie W — were hard-working, careful, professional, diligent, helpful beyond the requirements of the move, and just plain pleasant nice people. Boxes of books, clothes, tools from storage, office furniture, and house furniture including my great-grandmothers china cabinet all arrived safely. Because of the pandemic, Fresh Start had to estimate cost without a walk through: we stayed right on budget. Thank you Fresh Start!

Recently my partner and I moved from Arlington, MA to Pelham, MA. We got bids from 5 different movers, including Fresh Start. Although FS was among the least expensive quotes, they weren’t the very cheapest, but we went with them anyway, and we are so glad we did. Everyone we worked with at FS was wonderful; not just professional, but kind and thoughtful. It started with a virtual walkthrough with Jamie, the owner. While talking, he mentioned how pleased he was that, during that week, he was able to keep 30 people employed – in other words he seemed like a genuinely decent human being. At the end he said “I hope you have a great move, whoever you go with,” and seemed to really mean it. After that we worked with Kristen, a move coordinator. She was also helpful, friendly and knowledgeable, and helped us figure out a schedule, what, if any, extra insurance might be good, and all the other details. She was a constant cheerful presence, and also expressed great admiration for Jamie as a boss and as a person. Finally the day came and the 5-person crew arrived, Rainell, John, Jeremiah, Demonte and Cameron. Again to a person they were hard-working, friendly, skilled, and professional. At one point I was chatting with Rai, and he said “I tell people, don’t judge someone by his size – show me his heart and I’ll tell you who will get the job done.” Well this team had heart. They got our place moved with hardly any trouble at all – including when it came time to to hoist my sofa over a freshly painted second floor balcony. Not a scratch on either the balcony or the sofa They were amazing. At one point I said to Cameron, the youngest member, that it seemed like a good crew to work on. He said, yeah, not only were they great to work with, but they actually took the time to explain to you how things were done so you could become more skilled. And another example: I ordered pizza for everyone – seemed the least I could do – and they even made a point to knock that half an hour off the bill. Rai and John managed the crew perfectly, Rai in the truck and John in the house. And Demonte and Jeremiah, though neither were what you would call big guys, by the end I was half ready to see if they could pick up the truck and carry it. And I wouldn’t have been surprised if they did That’s heart – all of it. Everyone knows moving house is dreadful, and frankly I hope never to do it again. But if I did, this is the exact crew I would want to work with. I couldn’t recommend them more highly.

We hired Fresh Start – The Moving Crew for a move from 3 different locations in Massachusetts to Providence, Rhode Island, in the middle of the Coronavirus pandemic. Our crew — David V, Jay S, DD Demonte, Mike, and Andie W — were hard-working, careful, professional, diligent, helpful beyond the requirements of the move, and just plain pleasant nice people. Boxes of books, clothes, tools from storage, office furniture, and house furniture including my great-grandmothers china cabinet all arrived safely. Because of the pandemic, Fresh Start had to estimate cost without a walk through: we stayed right on budget. Thank you Fresh Start!

awesome job, great crew, ron, louis and moses

Brian and Angel were very professional. It was an extremely hot day and they got everything moved very quickly. Home office was also very prompt when answering any of my questions. Would definitely use them again.

Fresh Start movers from start to finish was simply outstanding. Fresh start madea stressful moving experience into a much better experience. The crew led by Tom was friendly responsive helpful the whole way through. They systematically moved all my items like a well oiled machine from start to finish. And one real important thing Tom and fresh start movers understands the real estate process meaning timelines can change. They will adapt on the fly to any situation.

The crew was very respectful and considerate of our needs throughout the process. They treated our belonging as it was their own and there as very minimal and minor issues with the move, which consisted of loading and unloading, removing our mpounted television, and assembling and disassembling the large pieces of furniture such as our hutch and queen size bed frame. There estimate of the cost was also on target with the actual cost and was extremely reasonable in my opinion. I would encourage anyone who is makniug a move, whether it be a short or a long distance, to consider Fresh Start.

Fantastic reliable fresh start moving was a wonderful experience. Tyler and Louis worked really hard and were timely in their efforts to move my belongings out of my home. They worked really hard and took care of my items and did a phenomenal service. Highly recommended..

Great job and great service from Arthur, Nic, Steph, and Holly.

Christian, Angel, and Dio were a great team. They were professional, courteous, and worked well together. They did a great job packing up our home and moving all of our belongings into a storage unit. The space in our storage unit was very tight and they were able to make everything fit, saving us the expense of renting an additional unit. Thank you Holly and James for assigning them to our move. We will be sure to use Fresh Start when we move our belongings from the storage unit to our new home.

The movers came on time, but one of them was in a horrible mood and brought the morale of the whole team down. We had damage to our furniture and walls from their move. However, James (the owner) was very accountable and responsive to pay for all the damages. Just a bummer… The owner had such top-notch customer service! His team did not. Not sure if it was a bad day for them.

A

The guys were great from start to finish. Hustle, hustle, hustle! Absolutely will hire them again.

Great service. Good pricing

The experience with this company and quality of work from start to finish was exceptional! It began with Holly setting up everything up for me, dealing with my inquiries and anxiety about moving, particularly during a pandemic. Her kindness and patience made we want to explore this company. Then James, the owner, did an onsite estimate. He took the time and space to explain how he and his crews operate, the company mission and their dedication and commitment to a smooth, effortless move and what to expect every step of the way. He emphasized they are there to assist in every and any way possible to remove the stress and indeed he held true to his word! I was impressed that he took the time to do the onsite estimate and spend the time to represent his company. I was immediately sold on going with his company, in addition to learning about the estimate range that was provided. Holly and James were authentic and truly cared about making this experience a stress-free one. The company does everything, if needed, from packing to moving and apparently beyond! The onsite crew led by Will and then Angel, set the tone for the day. They were also joined by 3 additional enthusiastic team members: Conor, Greg and David. We were greeted with introductions to the team members, smiles, energy, sincerity, genuineness and professionalism, even during this pandemic. These men, each on top of being just wonderful, dedicated human beings, had a tremendous sense of humor (which we all needed on one of the hottest days in July 2020)! They kept reiterating they were there to remove the stress and burden of this extremely stressful process. They took great care of our items, great care of us and wrapped what was necessary. They were extremely efficient, careful and were proficient at their job. They hustled to get us into our new home sooner and truly made the entire process seem effortless and fun! It was abundantly apparent they were true professionals as evidenced in their demeanor, sincerity, the care in which they handled items, methodically moved and packed the truck. I highly recommend this company and this team of 5! They were amazing! They (Holly, James, Will, Angel, Conor, Greg and David) exemplify the values set forth by the company and are true to their word from start to finish and that is so rare these days!

Angel and Brian were incredibly respectful and helpful. They were hard workers. I would definitely hire them again.

They broke a few things but made good on them. Small items.

They were very professional and efficient. The