I’m in California and had a very tight time frame for a specialty move of one item in Massachusetts. I contacted several movers via the Yelp app and Fresh Start Moving responded quickly. Fresh Start promptly provided a quote for an extremely competitive price and within my time frame.

The move was trouble-free and they accepted my credit card as payment. Service providers at this level are very hard to find.

Many thanks to Fresh Start!

My second time using Fresh Start and I can’t say enough good things about them! They are courteous, respectful of your property and hard working until the job is done. Jorge and his crew moved us yesterday and we are so pleased. Within 5 hours they emptied a POD and full truck. Great crew!

*UPDATE – The owner contacted us and had someone come in and fix all the damage caused by the crew that moved us. The person he sent did an awesome job, my furniture looks brand new. I would definitely feel confident recommending this company now. The owner showed that he cared and definitely made it right. This is exactly how a business should be run! He’s a stand up guy and I know he has a great crew under him now.

I typically do not like to give such a poor review of a company, but a month and a half after my move I am still finding damage to my belongings. The owner came out to our home and inventoried all our belongings and gave us a very detailed quote, and we were very impressed. We decided to go ahead and hire him based on this meeting and the quote which we found very reasonable. Unfortunately, that is pretty much where the good experience ended. On the day of the move, the crew showed up with no locks for the trucks, and without a dolly to move the furniture.The trucks were supposed to park back to back in the driveway of our new home to compensate for the fact that they didn’t have locks, but only one truck made it to the house. The owner was very responsive when we called to find out where the other truck was and made sure to track it down and put a lock on it. I thought that was where the trouble would end, I was wrong. The next day, the crew arrived again without a dolly to move the furniture. They damaged in some way pretty much all of my nice furniture. They broke the footboard of my bed when moving it out of my old house, they were supposed to fix it by the next day but couldn’t be bothered. They took a chunk out
of my dresser and scratched it. They gouged my night stand, broke the doors on my TV stand, gouged up the walls in my new house and scratched up my dining room table. Not many of my belongings made it through unscathed. These are things I spent my hard earned money on and paid a good amount of money to have them safely moved. I expected some damage, but not this much. Once we paid, we noticed that they had put a charge for 2 overnights and we only had one overnight. We contacted the owner and because of the service he was very nice and refunded some of our money. We thought this was a refund for the erroneous charge and the issues with the locks and the missing truck so we were pleased with that credit. We paid $150 for insurance for our belongings in the event of damage, so as we started to discover the damage to our belongings we reached out to the owner to ask about the insurance and we were told he had already given us a refund of some of our
money and asked us not to “abuse him”, I

thought the refunded money was for the poor service provided by his crew, I didn’t realize that he would think a $500 credit would make up for damaging nearly all of my furniture. I was actually
offended by him asking us not to abuse him, your crew showed 0 care or respect for my
property and I thought I paid for insurance to
protect me in the event of damage. In fairness, i understand the owner has hired new people who are very professional and terminated some of the people who were on this job, but l am not sure how that is any consolation to me. I stopped even reporting the damage to my belongings because it was clear to me that he thought he had done enough to make up for it. Again, the owner is a professional and is running an honest business but I don’t think that hiring people who clearly don’t respect him or his business or his customers should be my loss.

Thank you Greg R, Conor, Anntwon and David C.

Highly recommend Angel and his 2 man crew, Marcus and Brian. On time, respectful and a hardworking crew. Would hire them again anytime! Thank you for making our move easier.
Deb and Brad

Fresh Start moving crew did an excellent job moving furniture between 3 locations. They were professional, friendly and efficient.

I used Fresh Start Moving Crew for an apartment move in South Boston and would use them again if I ever move! The process from beginning to end was very easy and took away all the stress that an August 31st move in the city usually has. I worked with Holly to get our quote and she was very thorough and attentive. The estimate they provide is very detailed and straightforward so you know exactly what you are paying for. My crew was Tom, Will and Darryl who were extremely polite, prompt, and worked very efficiently. They were very skilled at getting a large, long dresser down a narrow 3 flight staircase. I had no damage to any of my furniture.

– Lauren D. South Boston, MA

I don’t often leave reviews but felt compelled to do so for Fresh Start! This was our second move with them, the first one being four years ago, and they did not disappoint! Everyone from Elyssa in the office to the two crews that moved us out and in our new house a week later were professional and incredibly knowledgeable and kind. We had an unexpected delay and went from needing 2 nights of storage to 6 nights and it was no problem for Fresh Start! They were on top of everything and exactly where they said they would be when they said they would be there! After dealing with a nightmare of a mortgage company who dropped the ball on their end and a less than helpful lawyer, we were stuck waiting to go on record when the movers arrived! I was mortified and apologized profusely but the moving crew was incredibly gracious about the situation & started preparing as much as they could. Luckily we got in the house quickly but they were prepared for whatever situation arose. In a stressful real estate transaction fresh start was by far the easiest party to deal with! The movers were so careful with our things and incredibly polite & helpful. Cannot recommend fresh start enough! Shout out to Jose who was there for both moves and is a superstar! Thank you fresh start!

Will & David did a wonderful job. They were very professional in their treatment of me and my possessions!! They did a great job wrapping any unboxed items, and they were in constant motion. I would definitely hire them again.

Thank you to wiil,moses,wayne and andrew they were respectful worked very hard and organized we would recommend this crew a d company highly these men should get raises they made our move stress free

Where can I start, I was very pleased with the experience I had with Fresh Start Movers! I was in need of movers to support my moms local move. I was coordinating this from California. Kristin and the team at FSM movers made the process as easy as possible. I was given a clear concise estimate that was easy to understand. The movers, Rainell and Demonte, were on time and very professional. I would highly recommend FSM for your moving needs.

We hired Fresh Start Moving Company to remove furniture from our resort on the Cape and to move our new furniture into 37 units. They arrived exactly on time. The weather was awful. It was pouring rain. The men worked efficiently all day and were soaked to their skin. They didn’t stop until they completed the job. They were priced very reasonably and did a fantastic job. I would recommend them to anyone that needs a great, reliable mover. Mariners Point Resort

I cannot recommend Fresh Start Moving Company enough!! Kristen was incredibly helpful getting the move scheduled and running me through the process of how the day would look. The move with Ron and Gene went quick and efficiently despite it being a less than ideal 93 degree day. Unfortunately, there was a a little scratch on my apartment floor but James the owner was incredibly responsive and took the time to come by and fix the floor and deal with my awful landlord prior to my lease ending so I would not have to stress any longer. If you are looking to move you should definitely call Fresh Start!! The most affordable price for the best service around!

I will always use this moving company. They were courteous, kind, on-time, professional. Complete white-glove service. I bought a new refrigerator at Home Depot. He was able to fit me in same day, and remove the old refrigerator as well. Choose these guys you won’t regret it.

We hired Fresh Start – The Moving Crew for a move from 3 different locations in Massachusetts to Providence, Rhode Island, in the middle of the Coronavirus pandemic. Our crew — David V, Jay S, DD Demonte, Mike, and Andie W — were hard-working, careful, professional, diligent, helpful beyond the requirements of the move, and just plain pleasant nice people. Boxes of books, clothes, tools from storage, office furniture, and house furniture including my great-grandmothers china cabinet all arrived safely. Because of the pandemic, Fresh Start had to estimate cost without a walk through: we stayed right on budget. Thank you Fresh Start!

Recently my partner and I moved from Arlington, MA to Pelham, MA. We got bids from 5 different movers, including Fresh Start. Although FS was among the least expensive quotes, they weren’t the very cheapest, but we went with them anyway, and we are so glad we did. Everyone we worked with at FS was wonderful; not just professional, but kind and thoughtful. It started with a virtual walkthrough with Jamie, the owner. While talking, he mentioned how pleased he was that, during that week, he was able to keep 30 people employed – in other words he seemed like a genuinely decent human being. At the end he said “I hope you have a great move, whoever you go with,” and seemed to really mean it. After that we worked with Kristen, a move coordinator. She was also helpful, friendly and knowledgeable, and helped us figure out a schedule, what, if any, extra insurance might be good, and all the other details. She was a constant cheerful presence, and also expressed great admiration for Jamie as a boss and as a person. Finally the day came and the 5-person crew arrived, Rainell, John, Jeremiah, Demonte and Cameron. Again to a person they were hard-working, friendly, skilled, and professional. At one point I was chatting with Rai, and he said “I tell people, don’t judge someone by his size – show me his heart and I’ll tell you who will get the job done.” Well this team had heart. They got our place moved with hardly any trouble at all – including when it came time to to hoist my sofa over a freshly painted second floor balcony. Not a scratch on either the balcony or the sofa They were amazing. At one point I said to Cameron, the youngest member, that it seemed like a good crew to work on. He said, yeah, not only were they great to work with, but they actually took the time to explain to you how things were done so you could become more skilled. And another example: I ordered pizza for everyone – seemed the least I could do – and they even made a point to knock that half an hour off the bill. Rai and John managed the crew perfectly, Rai in the truck and John in the house. And Demonte and Jeremiah, though neither were what you would call big guys, by the end I was half ready to see if they could pick up the truck and carry it. And I wouldn’t have been surprised if they did That’s heart – all of it. Everyone knows moving house is dreadful, and frankly I hope never to do it again. But if I did, this is the exact crew I would want to work with. I couldn’t recommend them more highly.

We hired Fresh Start – The Moving Crew for a move from 3 different locations in Massachusetts to Providence, Rhode Island, in the middle of the Coronavirus pandemic. Our crew — David V, Jay S, DD Demonte, Mike, and Andie W — were hard-working, careful, professional, diligent, helpful beyond the requirements of the move, and just plain pleasant nice people. Boxes of books, clothes, tools from storage, office furniture, and house furniture including my great-grandmothers china cabinet all arrived safely. Because of the pandemic, Fresh Start had to estimate cost without a walk through: we stayed right on budget. Thank you Fresh Start!

awesome job, great crew, ron, louis and moses

Brian and Angel were very professional. It was an extremely hot day and they got everything moved very quickly. Home office was also very prompt when answering any of my questions. Would definitely use them again.

Fresh Start movers from start to finish was simply outstanding. Fresh start madea stressful moving experience into a much better experience. The crew led by Tom was friendly responsive helpful the whole way through. They systematically moved all my items like a well oiled machine from start to finish. And one real important thing Tom and fresh start movers understands the real estate process meaning timelines can change. They will adapt on the fly to any situation.

The crew was very respectful and considerate of our needs throughout the process. They treated our belonging as it was their own and there as very minimal and minor issues with the move, which consisted of loading and unloading, removing our mpounted television, and assembling and disassembling the large pieces of furniture such as our hutch and queen size bed frame. There estimate of the cost was also on target with the actual cost and was extremely reasonable in my opinion. I would encourage anyone who is makniug a move, whether it be a short or a long distance, to consider Fresh Start.

Fantastic reliable fresh start moving was a wonderful experience. Tyler and Louis worked really hard and were timely in their efforts to move my belongings out of my home. They worked really hard and took care of my items and did a phenomenal service. Highly recommended..

Great job and great service from Arthur, Nic, Steph, and Holly.

Christian, Angel, and Dio were a great team. They were professional, courteous, and worked well together. They did a great job packing up our home and moving all of our belongings into a storage unit. The space in our storage unit was very tight and they were able to make everything fit, saving us the expense of renting an additional unit. Thank you Holly and James for assigning them to our move. We will be sure to use Fresh Start when we move our belongings from the storage unit to our new home.

The movers came on time, but one of them was in a horrible mood and brought the morale of the whole team down. We had damage to our furniture and walls from their move. However, James (the owner) was very accountable and responsive to pay for all the damages. Just a bummer… The owner had such top-notch customer service! His team did not. Not sure if it was a bad day for them.

A

The guys were great from start to finish. Hustle, hustle, hustle! Absolutely will hire them again.

Great service. Good pricing

The experience with this company and quality of work from start to finish was exceptional! It began with Holly setting up everything up for me, dealing with my inquiries and anxiety about moving, particularly during a pandemic. Her kindness and patience made we want to explore this company. Then James, the owner, did an onsite estimate. He took the time and space to explain how he and his crews operate, the company mission and their dedication and commitment to a smooth, effortless move and what to expect every step of the way. He emphasized they are there to assist in every and any way possible to remove the stress and indeed he held true to his word! I was impressed that he took the time to do the onsite estimate and spend the time to represent his company. I was immediately sold on going with his company, in addition to learning about the estimate range that was provided. Holly and James were authentic and truly cared about making this experience a stress-free one. The company does everything, if needed, from packing to moving and apparently beyond! The onsite crew led by Will and then Angel, set the tone for the day. They were also joined by 3 additional enthusiastic team members: Conor, Greg and David. We were greeted with introductions to the team members, smiles, energy, sincerity, genuineness and professionalism, even during this pandemic. These men, each on top of being just wonderful, dedicated human beings, had a tremendous sense of humor (which we all needed on one of the hottest days in July 2020)! They kept reiterating they were there to remove the stress and burden of this extremely stressful process. They took great care of our items, great care of us and wrapped what was necessary. They were extremely efficient, careful and were proficient at their job. They hustled to get us into our new home sooner and truly made the entire process seem effortless and fun! It was abundantly apparent they were true professionals as evidenced in their demeanor, sincerity, the care in which they handled items, methodically moved and packed the truck. I highly recommend this company and this team of 5! They were amazing! They (Holly, James, Will, Angel, Conor, Greg and David) exemplify the values set forth by the company and are true to their word from start to finish and that is so rare these days!

Angel and Brian were incredibly respectful and helpful. They were hard workers. I would definitely hire them again.

They broke a few things but made good on them. Small items.

They were very professional and efficient. They listened to me and handled every one of my requests. David and Bryan were very friendly and handled the move excellently. I would highly recommend them.

Excellent planning, communication and work. Highly professional.

The personnel in the front office are detail oriented and easy to deal with. The moving crew wore masks, were polite and attentive to fragile items. They followed the front officeâ s instructions meticulously.

Fresh Start Moving – Great Job.
Will & David did a wonderful job. They were very professional in their treatment of me and my possessions!! They did a great job wrapping any unboxed items, and they were in constant motion. I would definitely hire them again.

Local move.
We had an excellent experience with Fresh Start Movers from Worcester MA just a few days ago. Will and Dave were extremely capable movers. They called prior to arriving to inform me they were on their way to our condo. Once they arrived they communicated skillfully, whether it was asking questions, listening to our information or clarifying our expectations. We are extremely pleased with the high level of work they performed. When our next move needs to be completed I will be certain to book with them. Thank you for your expert work!

Professional courteous and efficient.
We hired Fresh Start for a long distance state to state move. They were a pleasure to work with from the onset. Kristen was very responsive to any questions and provided any information we needed. Rainell, John, Ezequiel, Wayne and Michael were all great. The load up went smoothly and efficiently, the arrival was right on time and the unload went even quicker. Oh ya, no damages!

So would I use them again? Yes. Would I recommend them to a family member? Absolutely.

We hired Fresh Start – The Moving Crew for a move from 3 different locations in Massachusetts to Providence, Rhode Island, in the middle of the Coronavirus pandemic. Our crew David V, Jay S, DD Demonte, Mike, and Andie W were hard-working, careful, professional, diligent, helpful beyond the requirements of the move, and just plain pleasant nice people. Boxes of books, clothes, tools from storage, office furniture, and house furniture including my great-grandmothers china cabinet all arrived safely. Because of the pandemic, Fresh Start had to estimate cost without a walk through: we stayed right on budget. Thank you Fresh Start!

Beyond excellent! My crew was David V, Bryan, Tim, Andrew, Moses, and Tyler. Kristen arranged the entire move and did an excellent job coordinating everything. Thank you so much. Nothing was damaged to my knowledge. I am a blessed, happy camper!

Recently my partner and I moved from Arlington, MA to Pelham, MA. We got bids from 5 different movers, including Fresh Start. Although FS was among the least expensive quotes, they weren’t the very cheapest, but we went with them anyway, and we are so glad we did. Everyone we worked with at FS was wonderful; not just professional, but kind and thoughtful. It started with a virtual walkthrough with Jamie, the owner. While talking, he mentioned how pleased he was that, during that week, he was able to keep 30 people employed – in other words he seemed like a genuinely decent human being. At the end he said “I hope you have a great move, whoever you go with,” and seemed to really mean it. After that we worked with Kristen, a move coordinator. She was also helpful, friendly and knowledgeable, and helped us figure out a schedule, what, if any, extra insurance might be good, and all the other details. She was a constant cheerful presence, and also expressed great admiration for Jamie as a boss and as a person. Finally the day came and the 5-person crew arrived, Rainell, John, Jeremiah, Demonte and Cameron. Again to a person they were hard-working, friendly, skilled, and professional. At one point I was chatting with Rai, and he said “I tell people, don’t judge someone by his size – show me his heart and I’ll tell you who will get the job done.” Well this team had heart. They got our place moved with hardly any trouble at all – including when it came time to to hoist my sofa over a freshly painted second floor balcony. Not a scratch on either the balcony or the sofa They were amazing. At one point I said to Cameron, the youngest member, that it seemed like a good crew to work on. He said, yeah, not only were they great to work with, but they actually took the time to explain to you how things were done so you could become more skilled. And another example: I ordered pizza for everyone – seemed the least I could do – and they even made a point to knock that half an hour off the bill. Rai and John managed the crew perfectly, Rai in the truck and John in the house. And Demonte and Jeremiah, though neither were what you would call big guys, by the end I was half ready to see if they could pick up the truck and carry it. And I wouldn’t have been surprised if they did That’s heart – all of it.  Everyone knows moving house is dreadful, and frankly I hope never to do it again. But if I did, this is the exact crew I would want to work with. I couldn’t recommend them more highly.

It was the best decision I made was to hire the moving crew I did not want to hire a moving company to begin with but I would hire them again in a heart beat no questions asked they worked well together they were polite respectful and anything I wanted or needed they handled it to the T def give them 5 stars

The service from beginning to end was outstanding. The moving crew consisted of Conor, Zac and Samuel who were courteous, respectful and hard workers. They took immense care with our furniture, ensuring everything was wrapped and properly placed so that nothing would break or get dirty during the move. Everything got to our new home without damage and on time. I would recommend Fresh Start Movers and the crew I used. Overall, a great experience.

We hired Fresh Start to move us out of state. Everyone was great to deal with from start to finish; very responsive; professional in every aspect. The load crew was great, very efficient and they crushed it out. R****** (team lead) is a good leader and you can tell a team has a good leader when the team meshes well, has fun doing a tough job and they still do it efficiently with NO damages. M******, E*******, J*** and W**** were professionals and crushed the load/move/unload. The transport down was right on time and the unload went even quicker than the load! Would I use this company again? Yes. Would I recommend this company to a family member? Absolutely.

I recently used Fresh Start Moving to get furniture from a storage space in one city to a second floor apartment in another city. My movers were Alex and Conor and they did a tremendous job. They were there when expected, kept me up informed on their travel time and everything was treated with care and delivered in good condition. Thank you Fresh Start!

We moved a couple of weeks ago and this crew was awesome!  Eddie was a great leader, very professional and just really great at what he does.  The entire crew was friendly and professional.  Prompt arrival.  Care taken with our belongings.  Despite the fact that they charge by the hour, these guys were hustling!  You usually expect a slower pace in that situation but not these guys.  Wow!  We ended up paying less than the estimate because they just worked so efficiently.  I strongly recommend this crew. Thank you!

Amazing start to finish. Had to get new movers within 24 hours because the original ones we hired lied to us flat out! Called Monday and by Tuesday at 9:00 AM they were loading us up which was exactly when they said would be there. Moved us from Worcester to Florida and got to Florida to my door at 1:00 on the dot to unload which is when they said they would. Amazing! I paid for It but it absolutely blew me away. These are the folks to use and this company has amazing people!

Needed furniture moved within my house while rearranging bedrooms. Jordan and Peter were great-easy to talk to, always checked in with me if they had questions about where things needed to go, and then stayed to assemble my baby’s crib! Positive experience overall with setting up the service and having them in the house while I worked.

Used this company for a move today, and we were very pleased with the crew Angel, Tim, and Noah were careful, courteous and efficient. Couldn’t have asked for an easier move! Would recommend them

A+

David and Christian moved myself and three other roommates from a 3 bedroom in one part of Boston to a 4 bedroom in another part of the city. They did it in under the quoted time and price. Both movers handled everything with care and purpose, communicated effectively with us and with each other, and even added in extra boxes at the end since they had some extra space in the truck. We moved the weekend of September 1st, typically a very stressful time, but the moving itself was the least of our worries thanks to Fresh Start. Despite the distance from the Worcester office to Boston, it was still significantly cheaper to use Fresh Start than any other quote I got from movers with offices in the Boston area. Would highly recommend, and would definitely use their services again.

What a great move!! Never would have expected the process to go as well as it did. We required a two day move to two different locations. From the beginning, to the end, we were extremely impressed and happy with the professionalism of everyone at Fresh Start. James led the way during his initial visit and estimate, and Angel followed through by leading two tremendous teams over two days. If you need movers, don’t waste time contacting other companies; just call Fresh Start and be confident they will perform expertly at a very fair price.

Christian, Angel, Nick and James moved my handweaving / tailoring studio from Springfield to the Hill Towns yesterday. Great group of guys who cheerfully tackled some unusual and heavy items, wrangling them through tight doorways and down long corridors. Speedy work with respectful care of my equipment. Project came in under estimate. Highly recommended.

Absolutely smooth job with my crew of Alex, David and Christian. Great quality of work at a fair price. So professional and hard working, they all did an amazing job. These guys come very highly recommended

just wanted to say this company was great in all around from quote to end of move.Customer service was friendly helpful and was amazing for the times we r all going through . Want to also say the movers Nico and Kyle where exeptional at what they did not an easy move for them with me cause a few items where extremely heavy and large and did an amazing job with nothing going wrong or broken. thank you fresh start for a great move

We had Fresh Start come to our house to move furniture from one room to another room in our house. They called to let us know they were on there way. David and Alex arrived we showed them what we wanted moved and where to move it to. It was such a nice pleasure working with them they listened to us and went right to work. Our move involved moving things up and down stairs. They worked very hard as some pieces were heavy or big. We would not hesitate to call again if we need moving services.

Louis, David, and Ray moved a large sectional couch and my upright piano for me recently – all 3 were extremely careful moving the furniture and very friendly and professional. I would recommend this moving crew!

The guys at Fresh Start were great – they arrived on time, worked hard, and were very easy to work with! They did all of the furniture move from our old house to our new house (3 bedrooms) and did all of the disassembly/reassembly and put everything back where we wanted it with no damage. Angel and his crew were fantastic!

My son used Fresh Start and recommended them to me, they were wonderful. Nick, Jay and Mel were a great team, professional, courteous, moved everything with care and in a timely manner. Spoke with Kristen on the phone prior to and after move, she was informative and a pleasure to talk to.

I hired a crew to unload our UHaul and move the contents into the apartment. They were on time and did the unload/move in very fast and efficiently. Jordan + Peter were pleasant and accommodating. Well done!

Christian and crew did a great job moving our household from Massachusetts to New Hampshire. Everything arrived in 1 piece with no damages and placed where we wanted it. They worked very hard and beat all of our deadlines!

They went over and above in every aspect of a very chWestonging project. I heartily recommend them.

All movers Noah, David and Alex are a great team. Very friendly and caring about our furniture.

Great moving company. They really care about their customers and it shows.

I refer them to my real estate clients often. Polite, efficient. Fairly priced

We were totally delighted with Fresh Start Moving Crew and their staff. This company made our move less stressful from pickup to delivery and we moved from Massachusetts to Florida! The staff was very personable both on the phone and in person. I was able to speak with a real person whenever I had a question or concern. All my belongings were carefully wrapped and loaded on time and very efficiently. We were on a tight timetable and Tyler was exceptional in the loading of our furniture as well as other items like our kayaks, bicycles and even a motorcycle. All our stuff arrived on time and nothing was damaged at all. The unload crew was also very efficient and personable. They even set up everything and made sure we had it all in place. I would highly recommend the Fresh Start moving crew.

What a company! I was blown away by their customer service! It’s rare to find a company that truly cares about their customers. I had a difficult commercial move in that my move kept having to get delayed. I changed my move date on them 3x and all 3x they said “no worries, we will take care of you” I highly recommend Fresh Start moving crew! Everyone I dealt with was fantastic from Holly the woman to answers the phone to the guys who did the move. The price was very fair and the service was outstanding!

I can’t say enough about this company and the people who work for it James Copper is the Best and so compassionate and helps you with everything you need to move your things that are so important to you and when the two Guys that James sent were so Great it was Nick Carr and Ken they both treated me so nice and took such good care of everything that I needed packed and moved they did the Best Job I would recommend this company for anyone and I trust them with My things they take such great care of everything and they pack things so nice and made sure everything was not broken and took extra care to wrap everything and pack everything so well I will call on them again and I recommend them to everyone and I am rating Nick and Ken and James too 5 stars I would give them 10 they are that Great Thank You for everything you did for me to make the move easier for me you all deserve a raise Thank You Theresa Harvey

When I called to get a quote I spoke to Holly, she was great and very friendly and informative. There were no hidden fees she was honest and sent me an honest quote. The moving crew, Arthur, James and Luis were absolutely amazing, Quick, friendly and got the job done in no time. Thank God for Stephanie who sent me an email after missing the call letting me know they were on their way. Highly recommended moving company. I had an all around AWESOME experience, way to go guys and gals!!!!!! Lorraine ?

Excellent experience with this company. The office help was on top of things, the movers, Will and Luis, were punctual, polite, careful, and energetic. I would absolutely use them again if the need arose.

Great company, and what a great team I had. Thank you to Christian, David and Jake!

We had a flawless moving experience with Fresh Start. We enjoyed working with a small family oriented moving company. Holly and James were patient with us as our move dates changed several times. On the day of the move Arthur, Stephanie, Nick, Angel, Luis and Jose were all professional and efficient doing an amazing job communicating with us through all stages of the day as well as getting the trucks loaded in lightening speed. On delivery day, Nick, Eric, Angel, Luis and Jose unloaded our stuff in record time. They were always professional and friendly. We would highly recommend Fresh Start.

We recently found ourselves in need of an interstate move with very short notice. Fresh Start was one of the companies we contacted for a price quote and the only company that guaranteed their crew and owner would be responsible for our belongings from the loading end to the delivery end without handing us off to other drivers or crews during transit. We found it very easy to communicate, get our questions answered, and make changes with this small, close-knit company. We had lots of questions that were handled quickly and professionally by James and his assistant, Holly. We were given a schedule for packing, loading, delivery, and unloading. They kept to the schedule from day I. The hard-working crew led by Arthur consisted of Joel, Nick, Stephanie, and Thomas. During the packing and loading phase, it was determined that a second truck was needed and on the delivery end, we met Edgar. We were impressed with how well wrapped and protected our furniture was and although there were some bumps and scrapes and issues along the way, in the end, the crew and owner made good on everything. Communication from the crew was excellent. They constantly kept us informed and their honesty was noticeable. Arthur’s integrity stood out as he brought to our attention any damage or issues that occurred during transit, some of which existed before the move! That spoke volumes to us. All-in-all, a good experience. We would not hesitate to use Fresh Start again and/or recommend them to friends/family/etc. Jim & Joann

Outstanding moving company with outstanding crews. I have used them twice, and both times have been an easy and stress free experience. Part of my move also involved the loading and unloading of a POD, and again, no problem for this team. The crew is well trained, respectful, and takes good care with your belongings. A pleasure to work with, and while I hope I don’t have to move again soon, this is the crew/company I would call! Jorge and his crew were the best!!! Hardworking and got the job done in a timely manner!

Respectful, professional, and all around excellent.

Arthur, James A., Wayne were great and everything was done in a professional and very timely manner. They took great care of our things and will definitely use them again! Stephanie in the office did great scheduling too! Thanks Fresh Start!

Many people had recommended Fresh Start the Moving Crew to me and after working with them on the first move, I knew that this was the company I wanted for the next two. Everyone from the receptionists, Holly and Heather, to the on-site people (thank you Christian – first move) , to the workers (thank you Arthur, Wayne and Steph – first move) have been so accommodating and helpful! And today, a great BIG thank you to Tyler and Key who did an AMAZING job with the 2nd move! It was 90° and humid….not the best day to be moving from a second floor with no air conditioning. Not once did they complain about the heat. They were even very helpful with a few items that I was not too sure on how to prepare for moving. They just stepped in and did it for me. They make a good Team and worked very well together. I will be requesting them, by name, for my last move. Fresh Start the Moving Crew is #1. Thank you again!!!

I strongly recommend Fresh Start-The Moving Crew.The movers consisting of Tyler, Luis, and Edgar, were extremely personable, conscientious and efficient in taking the utmost care of my belongings by wrapping and handling all pieces properly. They immediately made a plan upon arrival and rapidly moved through the project. James the owner met with me prior to the move to give me a written quote and go over all the details. Holly in the office answered any questions I had prior to the move. The cost was slightly higher than the initial quote but that was due to me adding more items to the move as they progressed. Nice job guys. Thank you.

We had Fresh Start come help move furniture out of temporary offices into storage/permanent offices. Stephanie and Holly did a great job communicating with me in advance to get the quote completed and make sure everything was organized. On the day of the move Arthur, James and Caio all did a great job moving things carefully. We had lots of “this goes here and that goes there” and they managed to get everything where we wanted it. Thanks guys!

We moved this week and were extremely pleased with the 5 star service by all Fresh Start team members. Nic, Eric, Arthur, Edgar and Tyler were all very careful, respectful and diligent with our property and the move was flawless. We were impressed that James did the on-sight visit before finalizing our estimate (none of their competitors cared to do one) and Stephanie and Holly were very helpful in the initial process of reviewing lists of property, helpful hints to moving and delivery of boxes well before our move date. Totally exceeded our expectations and would definitely recommend Fresh Start- The Moving Crew!

This is a very solid team of movers some of the best i have seen very carrful and sttong

Great company with professional, kind and very hard-working employees. They truly made moving simple and painless.

We used Fresh Start last week and we had a great experience. We had contacted 3 moving companies, but the estimes we got form the other companies were off an not at all as detailed as what Fresh Start provided. And as it turns out Fresh Start was very on point with their estimes. They contacted us 40 mins before being there and showed on time. Kenny and Steven where the crew that serviced us, the guys were great, very pleasant and professional. They has a sense of urgency but not rushing the packaging. They made sure to take care of all our furniture, and everything was transported with no damages whatsoever. They were very helpful when setting the furniture on the new apprment, by placing everything on the areas we wanted them to, they even went the extra mile and helped us put a wooden show rack inside a small closet, where it barely fit, but now looks great. Thank you for the help, you definitely made our more stress free, and I would definitely use the company again if we find ouselfs moving in the central Mass area. Would strongly recommend!

After reading all the very positive reviews for Fresh Start online we hired them for our move from a small apartment into our first home, and we couldn’t be happier with the crew they sent to help us! Holly in their scheduling office was very friendly, explained their bid and how the final figure would work to me very clearly. Even when we called back a few days later and requested changes to the original bid, she reassured me it wouldn’t be a problem. The apartment was on the 2nd floor with a rather narrow stairway our only way to get anything in or out. Edgar, Eric and Angel, the moving crew sent to help us, were all awesome and very friendly. They were all more than willing to move not only the furniture we originally requested, but also boxes we had packed beforehand! They were very careful with all our stuff and helped place the furniture wherever requested at the new house. If you need a crew of helpful, friendly and very hard-working guys for your move DEFINITELY give Fresh Start a call!

The crew was on time and very professional and friendly. We had a 2-step move where items had to go to 2 different locations and they did a great job of making sure that went smoothly. They paid attention to detail and we were very happy with how our move went. I’d recommend them to anyone moving.

Dealing with Fresh Start-The Moving Crew was a pleasure. They did an outstanding job!

The entire experience was amazing! I couldn’t have asked for a better crew. Arthur, John, Luis, and Holly were very professional, friendly, and they truly took great care of all of my belongings. I was amazed by how quickly they were able to load and unload. The crew leader, Arthur, definitely goes above and beyond, and you can tell that he does it because he truly cares about his customers, and is passionate about his company’s reputation. He worked with me every step of the way, and even got me a great deal on their “clutter capture” service.

I needed a last-minute rush moving job, basically cleaning out almost an entire house full of furniture, and a large pile of trash. The crew with Fresh Start was amazing. They got everything out of the house in less than two hours, and I couldn’t believe it all fit in their truck! I’ve used Fresh Start for a few jobs, and have always been satisfied with their service and professionalism.

Arthur and Wayne were extraordinary in their help with moving some heavy furniture, a treadmil, and other items in my home. They were professional, extremely efficient, didn’t waste even a second, it was all “chop-chop” business, even though they were friendly. They were mindful and careful moving the furniture from 2nd floor to basement, and took great care to not scratch my hardwood floors and care managing the tight spaces down the stairs. I was blown away on how much they got done in the 2 hours i hired them for. I wholeheartedly recommend them to anyone needing help moving. Thank you Arthur and Wayne!! Also, Holly was very helpful in setting up the appointment and following up; very professional and friendly. Couldn’t have asked for more excellent help! 🙂

James and his team were great to work with. He adds a personal touch to all they do. He was very helpful with our outside storage area when we were already in AZ and could not be there when reloading our goods. Overall a good experience.

On 3/1/20!9 wayne and nick and Arthur where so compassionate .while moving my neighbor and friend.Dan.Dan had just lost his wife. and all three men showed support while trying to come up with a plan on how they where going about moving there belongings.

Professional, caring considerate , experienced movers.

Wow. If I could give more stars to this team I would. There were so many things this team did to give me confidence in their service. The first part of this was James coming to the house and assessing the needs for our move. Within minutes of him leaving, the “office” (Stephanie and Holly) called to schedule the move date and we received a quote within 24 hours. James made us very aware of the guarantees, coverage and management of damages etc for our move. But there was no hard sell. Just facts. Moving is always a challenge to begin with but for me, waking up on the day of the move to 15 inches of fresh snow sent me into panic mode. We had talked to Stephanie during the weekend and she was keeping an eye on the weather as well and letting us know timing, etc for the crew. James called early on the move day and told us…”we will get this done”!! Within an hour TWO vans showed with 9 movers and the party started. The crew was amazing lead by Nic Carr. I personally met all of them and was so, so , so impressed with their professionalism, care for my furniture and belongings and the effort they put in to getting this move done despite the weather. When snow needed shoveling, they shoveled, when they couldn’t go one way…they went the other. There was not a single mark on my walls in any location and the floors were covered and in great condition. You would not have known a moving company had been through either home. They cleaned up after themselves and were the nicest most competent movers I have ever worked with. Shout out to the whole team that day…Nic, Luis, Angel, Wayne, Arthur, Joel, Tm, Edgar and Christian!!! Also thanks to Holly and Stephanie who organized all of this for us! I can’t say enough good about this team.

Arthur James, they was good moving team for house stuffs….

The actual moving crew of Fresh Start was Great! Wayne, Jose, James, Carlos and Scott did a great fantastic job moving our hot tub! They discussed each step before executing their next move and were careful from start to finish! Two thumbs up for his crew, they certainly deserve the bonus and then some! The office staff however wasn’t top shelf. The discussed verbal quote was almost 50% less then the actual written wrote. When I questioned it the owners didn’t really care, if I had more time I would have used someone else, I was in a time crunch so I had to use them. The moving crew however made up for the office staff’s short comings! Thank you Gentlemen (Wayne, Jose, James, Carlos and Scott Job Well Done!

My wife and I wanted to thank all the folks at Fresh Start Movers, especially the actual moving crew, Mike and Co. These guys were prompt, professional, courteous, respectful and very hard working. We greatly appreciate their efforts in getting us out of our exiting home and in to the available space at our new home in a very timely manner We truly appreciate the time James spent with us initially going over the moving process.The information James provided was extremely enlightening. Thanks to Mary for helping us schedule and reschedule our move. The flexibility in your scheduling may have been luck for us but we appreciate all your efforts in helping make the process a little less stressful. We have forwarded your information to our Realtor in Leominster with the highest recommendation. She said they are often asked for recommendations for moving assistance and will pass your information on to her clients.

Jose, Carlos, Patrick, and Dave- AWESOME team of guys!! My husband and I had a wonderful experience with this moving crew. It is the first time I ever used a moving company for a big move. They made the move less stressful. We had a TON of stuff but these four guys were never wavered by it. They made sure each item, box, and furniture were placed exactly where we wanted them to be. They were all friendly, polite, respectful, efficient, and well-coordinated. We will highly recommend this company to others. They even make sure to fix any issues that may arise too on their watch. They really do go above and beyond what you would expect.

My wife and I couldn’t be happier and more pleased with our moving experience with Fresh Start out of Spencer. Mike M. and Alain L. were extremely friendly, hard working and accommodating. I would refer Fresh Start to anyone, and we know who we’ll be hiring if we ever need to move again!

I wish we could have given Fresh Start more than five stars. They did an incredible job with our local move. From Mary in the office with our estimate, reservation and confirmation to the professional moving crew, our move was effortless and flawless. The crew (Mike, Chris, Carlos & Wayne) arrived on-time, were very careful with our belongings. Very professional and upbeat! Incredible customer service from start to finish.

Great job! The move went so smooth and the crew was helpful in every way. I would highly recommend them.

Great crew! Everything went smoothly and the guys were extremely efficient and helpful… would highly recommend!

From beginning to end, Fresh Start-The Moving Crew, were professional, friendly, respectful & catered to all our needs. Thank you to Holly & James and to the crew: James, Eric and Nick. Top notch work at a great price!

Hi my name is Thomas A. I worked with fresh start for the winter and let me tell u James Cooper wow looks out for everyone and I’m not just saying that has the biggest hear I have ever seen as a buiness owner and boss will give the shirt off his back for anyone who is in need and very hard worker just like the rest of us isn’t afaird to say my crew needs help I’m there for them I also wanted to say how much I appreciate Eric angel Wayne aruthur stephany to Nick Lewis egger and Holly all my coworker thank u so much for showing me not just how a team work but showing me how a family is keep up the great work guys and thank you every one it was so nice to work with I guys and I now I will see u soon thank you again reamber stay positive like everyone is and don’t forget to count all the blessings good has give to all of us and I thank God for being able to be a part of ur company/ family ???????

My husband and I would like to thank the movers, Carlos, Rich, Wayne and George on our move they were prompt, courteous and very attentive to details, very careful with our furniture and placement. We would highly recommend them to anyone. Thank you for making our move more enjoyable.

We highly recommend this company! They all were professional and handled our belongings with care. Moving is stressful but these men kept a smile on their faces and made it less stressful. Thank you to Carlos and his crew!

We were moved today and the crew were excellent, very hard workers, very careful and very professional we highly recommend if your moving, you should book them!

Great Team, very courteous hard working, took care with all our furniture Made the move very easy, they stored our furniture overnight until we closed on the 14th, they were back unloading at 9-30am, would definitely recommend!

These guys were great! Their customer service was excellent, and they responded promptly to all questions and concerns.

We moved from North Carolina to Worcester MA last year and swore we’d never lift all our furniture again. We were lucky enough to be able to afford movers this time, and I carefully researched and selected a mover (not these guys). I received a quote, accepted it, and set an appointment online, only to have them become unavailable days before the move. So, last minute, I picked the movers whose website listed last minute service. Fresh Start should have been my first choice! From getting a quote to discussing my inventory, they were amazing. They showed up on time, paid attention during the walkthrough, and were extremely nice and well prepared. We were barely packed, and still moving debris and taping up boxes, but their team took it in stride. They carefully wrapped our furniture without being asked, and double checked with us every step of the way. At the new apartment (which they beat us to!) they put everything exactly where I asked, and were careful on the new floors. All in all, Mike and his team made Herculean efforts, and completed our entire move in about three hours! Their price was market rate, and their courtesy and consideration well above average. We were super happy to have them there for us-our entire move has been made so much easier because of Fresh Start!

i called fresh start to get a quote holly was very helpful and polite they sent two gentlemen Carlos and Tyler couldn’t of sent two better people they were on time to do the job they did everything perfect, I would recommend them and fresh start and anyone you won’t be disappointed…

Wonderful movers . highly recommend them

A little late as we have been unpacking and getting adjusted to our new home…Could not have done it without with Fresh Start Movers. The most professional efficient movers I have ever dealt with – hands down I will not hesitate to call them for any job big or small. Arrived early – took great pride and care of my items – Best experience EVER!

Organized, coordinated, and efficient.

Fresh Start was fantastic. Mike, Alain, Chris and Josh were wonderful and treated us so nicely. Very accommodating, quick, reasonable rates, and flexible with our changing schedule. We definitely recommend Fresh Start to all.

I’m glad I called fresh start! 100% would recommend calling them for your move. Dave and his crew are the best. Professional, timely and they handled my things with care.

Fresh start is awesome! These guys are totally the bomb They worked hard and fast, came in under budget, were very polite and helpful.
I would strongly recommend them to anyone.
Shout out to Jose Carlos and Patrick Thank you man!!
Pastor Lee DeMatos..

The movers , office staff and administration are top notch professionals and very thorough and friendly. I highly recommend Fresh Start to anyone needing to move. They are the best!!!!

Fresh Start- The Moving Crew were amazing! Even with a short notice, they were so accommodating! Jose and Carlos are the best! They did such a great job and were so professional and personable. They made something so stressful, like moving, quite enjoyable!! Thank you so much for everything!!!

Fresh start moved us twice in the past few months, Dave and Joe were awesome. ..professional, careful and quick. We had alot to move in a not so big truck and Dave packed that truck like a game of tetris!! Thanks again guys!!

Moving is tough. Fresh Start made it bearable. They moved our whole house for us in 7 hours. Including playground equipment. In the rain. They were awesome in my opinion. Kudos to the owner who sent 2 extra guys. Joshua, Carlos, Mike, Chris, Parker, and Wayne were professional. Polite. And Hardworking.
JLCoderre

Wonderful movers. I highly recommend

I had fresh start move me on Jan.13th 2018 the 2 gentlemen that came was outstanding, they were done in 2 hours which included going up and down 31 stairs one way from 3rd floor, I can’t say enough and would recommend this company to anyone and have already and have placed business cards at my new apartment complex. community center GREAT JOB AND GREAT WORKERS

Shout out to Fresh Start and James Cooper who is invested in helping his community as well as having an exceptional business. #CaringInOurCommunity

These guys are the best!!! Hard working, courteous, always smiling! If I ever move again, they will be my first call!

We had a move within town and everything about Fresh Start was professional and very well done. From scheduling the appointment, to communication with the office and contact through email with Mary everything was easy, and the day of the move David and Wayne were very careful with our belongings and worked VERY hard to get everything done in a timely and professional manner. Moving can be s burden, but the whole crew at Fresh Start make the process much, much easier, and we would definitely use them again in the future!!

We could not have made a better choice– and we talked with several other companies. James and his crew were accommodating and professional. The Fresh Start Moving Crew took on the responsibility of doing whatever was necessary to get us happily relocated. They helped pack, worked around the dog, and timed their arrival for our convenience. They moved, adjusted, and reassembled. They never said they couldn’t or wouldn’t do something, they stayed until the job was done right — and they provided an accurate quote! This is the only way to move!

I used Fresh start to move me from one apartment to another over an hour away. My Movers were incredibly quick, even more careful of all my belongings, and very professional yet friendly. They knew exactly what they were doing and completed my move in just over 3 hours! I ended up paying less than what I was quoted! I’m still in awe that they were able to get my HUGE couch out of one apartment and into the most awkward entry ever. Next time I move I’m definitely going with Fresh Start!

Fresh Start did an excellent job helping us move up to Maine! Communication from the beginning to the end was great. They were able to work around a big snow storm and still get us out before closing.
Dave, Carlos and Wayne were friendly and very professional. We had a lot more stuff than originally planned and they had no problem making last minute adjustments and getting all of our extra stuff on to the truck. On top of that, they were the most reasonably priced company we talked to. I would definitely recommend Fresh Start to anyone looking to move.

I have now used Fresh Start twice. Each time I was very happy with my choice. They were very easy to work with, professional and timely.

Carlos and Griffin were fantastic. They got the job done clean and efficient. No problem or broke items. I would and will use these guys again if I have to move. Thanks guys

A little late as we have been unpacking and getting adjusted to our new home…Could not have done it without with Fresh Start Movers. The most professional efficient movers I have ever dealt with – hands down I will not hesitate to call them for any job big or small. Arrived early – took great pride and care of my items – Best experience EVER!

Excellent movers!  Fast!  Everyone on this crew was extremely professional!  Very reasonably priced!  I would definately use this moving company again and highly recommend them to others!

Thanks Moving Crew!

Nice and smooth move. Showed up a little late like. 15 mins but gave me another guy for free. Slight problem getting sofa to fit but they figured it out. Highly professional and highly recommended

From the get go the Moving Crew was great. My wife and I were moving from a third floor apartment and needed help. I contacted six movers and after speaking with and receiving quotes from them all, the Moving Crew were the most friendly and professional. the price wasn’t the cheapest, but it was competitive and fair. I am a firm believer in you get what you pay for.

Josh and James could not have been friendlier and more helpful during the quote and pre-move communication. On the day of the move the team was professional, friendly, efficient, and careful. These men know what they are doing and how to do it efficiently. The price quoted was the exact price in the end. There were no hidden fees or surprises.

This is the third time we have hired movers and the Moving Crew has by far been the best. There is enough stress in moving (packing, changing addresses, etc), do yourself a favor and hire this company so you’ll have one less thing to worry about.

If you are looking for movers, look no further. These guys are awesome; amazingly hard workers. Mary in the office is also super helpful. I used them for two moves this summer and they were professional, careful and super nice to work with. I’d use them again without reservation.

Upon review of my bill, they realized I had not received a discount I should have and they sent me a surprise $50 refund check! How awesome is that?!

My third move using this company and once again, they did a phenomenal job!  They were very careful with handling all my furniture and boxes.  They were very professional and charged a very fair price.  Thank you again for going the extra mile!!! A+++

Just moved from our 4 bedroom house in Spencer to a new house about an hour away. The Moving Crew was right on time, fast, and very professional and courteous. All the furniture was carefully protected and wrapped, and everything was handled with care. They put down protective mats on the floors.

Scheduling and setting up the move was handled very nicely. We had a couple of schedule changes and also needed an extra bit of help for a short time on a different day. Their response was completely helpful and supportive every time. I would look no further than these folks for another move.

This crew is the best. Very courteous and professional. We hire them for all our moving and trash removal needs.
Very respectful crew takes great care in assuring everything moved is wrapped and secured insuring a furniture move without a scratch.

Prompt removal of bulk trash during a move or renovations.
Nothing is too heavy, bulky or difficult to move for these guys!

Wow.

It was the morning of my move, on a busy moving weekend, and my original plans had fallen through. I called all the local moving companies: I left messages at all but one, which was full for the whole weekend. Then James called me back, made a space for me in his schedule where there really wasn’t one, and saved the day.

The crew (headed up by Bill) was professional, friendly, considerate, fast, and thorough. They made sure I understood the costs involved, and ensured that I had gotten everything I wanted in the truck. They checked with me on delicate items, handled everything carefully, and made short work of it, too. And — and I know this is a small thing, but it made all the difference — they were personable and +likeable+. When you’re entrusting all your earthly belongings to a stranger, you want them to feel like a friend. These guys did, and that’s a first in my experience.

I can’t recommend The Moving Crew highly enough. I wish Yelp allowed six-star reviews for exceptional cases.

We moved from North Carolina to Worcester MA last year and swore we’d never lift all our furniture again. We were lucky enough to be able to afford movers this time, and I carefully researched and selected a mover (not these guys). I received a quote, accepted it, and set an appointment online, only to have them become unavailable days before the move. So, last minute, I picked the movers whose website listed last minute service. Fresh Start should have been my first choice! From getting a quote to discussing my inventory, they were amazing. They showed up on time, paid attention during the walkthrough, and were extremely nice and well prepared. We were barely packed, and still moving debris and taping up boxes, but their team took it in stride. They carefully wrapped our furniture without being asked, and double checked with us every step of the way.  At the new apartment (which they beat us to!) they put everything exactly where I asked, and were careful on the new floors. All in all, Mike and his team made Herculean efforts, and completed our entire move in about three hours! Their price was market rate, and their courtesy and consideration well above average.  We were super happy to have them there for us-our entire move has been made so much easier because of Fresh Start!

Very efficient. I had a detailed quote in very little time after calling. I was very surprised at how fast TJ and Brian packed up my apartment. They were very careful with all my things and there was not a scratch on any of my belongings. They were so quick with loading and unloading the truck that they finished about two hours under the estimated time.

I hired this company to load a 26 ft truck for me, on a Sunday. Not only were they on time,  but didn’t jack up the price for a Sunday. They communicated the whole time,  and were so easy to work with.  I definitely would recommend them and use them again.

The Moving Crew is top notch! They were so wonderful and showed up to my house on time with a crew of seven people. They were fast, efficient and took great care of our things. They went above and beyond by setting up our beds after delivering everything and making sure everything was done to our satisfaction. We paid much less than we would have with any other company and felt this moving experience was the best we had encountered. I highly recommend the Moving Crew! The owner James was the ultimate professional. He answered my questions before the move and was there every step of the way. You can’t find a better team to move you!

These guys are great!  We found them on Yelp and asked for a quote because of all of their 5-star reviews.  I knew I wanted a local mover.  This is a family business.  James and Heather really care about the quality of the move and have a hired a wonderful team.  Their team is courteous, friendly, and accommodating.  With about 10 days from my due date for our second child and a husband with an injured knee, we hired them to do packing and moving services and the price was very reasonable.  They came on Monday to pack and Tuesday to move.  We couldn’t be happier with our experience and would recommend them to anyone!

These guys helped my fiancee and I out big time.  We had a terrible experience with movers loading our truck in Bedford, and we had hired The Moving Crew to unload the truck in Amherst.  Due to our experience in Bedford, we were hours late arriving in Amherst.  The moving crew was able to be flexible with the time, and when we arrived they loaded our stuff into our new home and assembled our Ikea furniture in no time flat.  We were amazed at their professionalism, speed, and most of all their good attitude and sense of humor.  They took our bad day and made it good.

This review is currently based only on my initial telephone contact with Jim at The Moving Crew. I called him in a bit of a panic and with very short notice (my move will be less than a week away!). Every other company I’d called was booked and not nearly as cordial. Jim calmly reassured me and my anxiety is decreasing. Let’s face it: moving sucks! But I look forward to working with this newer company and I will update my review after my move. If my phone conversation is an indication of their service, I’m sure I’ll be pleased.

What a fantastic company! They moved me from central Mass to ****** NY. I had called many moving companies, and was so frustrated with their customer service and uncomfortable with how it was to be handled. Then I received a flyer in the mail from Fresh Start. I had not heard of them and was hesitant to call, but am so glad I did! Wonderful office crew! The owner, James, came to my home and spent time looking over everything to be moved and certainly eased my anxieties. The crew, with Tom being the crew leader, were very professional, courteous, and respectful. Wonderful experience! Colleen

Although moving can be an overwhelmingly stressful experience, we were able to minimize any concerns by using FRESH START – THE MOVING CREW and the crew of Kym, Peter, Patrick and Diogenese. All of our expectations were set during the estimate walk-through and later met by their highly skilled moving crew. We certainly recommend that FRESH START be among your quotes when planning a residential move.

Fresh Start did a great job with our move- the crews were courteous and worked very hard. The price was very reasonable.

We contracted with Fresh Start in January for a move from our very large home. We are extremely pleased with their service all around: initial contact and immediate follow up with detailed quote, professional and affable crew, efficient and surprisingly affordable. We have worked with a few professional moving companies over the years and this company by far was the best. We are renting on an interim basis and will definitively hire this company again for our next move.

Very Happy
Had a great experience with this company. Three men showed up: Mike, Alain, and Felix. They were all very professional and courteous, and they hustled the entire time. Would absolutely hire them again.

Move size: 3 Bedroom Home
Service cost: $850

Fantastic Movers
I used the Fresh Start Moving Crew for the second part of my move on July 5, 2017. They were fantastic!! I would highly recommend this mover to all my friends, family and neighbors. They were punctual, courteous, friendly, professional, respectful, nice and patient.

The first part of my move in May 2017 was an extremely unpleasant experience with another moving company who had scammed me. I called Fresh Start Movers to do the second part of my move after I realized my belongings were not stored properly, many glass items were not wrapped and most of my things were just thrown into the storage unit. I explained my horrible experience to Mary (the office manager) and James (the owner) of Fresh Start Moving. They were very sympathetic and understanding of what I had gone through a few months prior. They were aware of the fact that I wanted to go slow with this move, as I needed to take pictures as evidence against the first movers I hired. James even gave me tips regarding who to call (AG, BBB, MAPU, FMCSA) and what websites to visit to make a case against the other company. They took the time to explain the situation to the 5 guys who they sent to my house for the move. They did everything in their power to make sure I had a positive experience for the second part of my move.

The guys could not have been more wonderful, cooperative and patient as I took pictures of my damaged belongings. They were horrified to see how everything was packed. They explained to me the right and wrong way to pack, wrap and store specific household items. They told me how things SHOULD have been packed.

James gave me one guy for free and also an hour of moving time for free. I think he felt badly about everything I had gone through with the first part of my move. He even came back to pick up the majority of my boxes for me so I didn’t have to dispose of them myself. He also agreed to sign a letter for the Attorney General regarding all of the damage to my furniture and how the other movers incorrectly packed most of my items.

Thank you Fresh Start Movers, you made me have faith in moving companies again!!!! I wish I had hired you for the first part of my move!!!!

Move size: 3 Bedroom Home
Service cost: $1500

Great Move
Adam and Wayne were professional, courteous and very efficient.
I would recommend Fresh Start to anyone moving.

Move size: 1 Bedroom Home
Service cost: $450

I hired Fresh Start for an office move. From start to finish, they were great. Kristen was my first contact and coordinated the move. She was excellent! Kyle and Christian were the movers. They were efficient, friendly, and very respectful of the need for social distancing throughout the move. Everyone did exactly what they said they would, were on time, and very pleasant to work with. Would hire them again in a heartbeat and highly recommend. They took all the headache out of what moving can entail. Nice people! Thank you, Fresh Start! Barbara M.

The crew and staff are amazing!!

Very professional. All workers including management went above and beyond. And I priced three other companies – they were the best by far. Don t hire anyone else!

This company is excellent! They moved me ahead of schedule and Nick & Wayne were professional, fast, courteous and protected all my belongings as if they were their own. The rate was competitive and fair and booking was really easy!! I cannot recommend them enough!

The guys at Fresh Start were great – they arrived on time, worked hard, and were very easy to work with! They did all of the furniture move from our old house to our new house (3 bedrooms) and did all of the disassembly/reassembly and put everything back where we wanted it with no damage. Angel and his crew were fantastic!

Very respectful and professional

Jordon the driver was very nice.He did a Great job.

Excellent service, price and value. Owner, move coordinator, office manager, and movers were top notch. Will definitely recommend.

Fresh Start made my move super easy. Their team is very professional and hard working and would recommend them highly. I have another move coming up later in the Spring and I look forward to hiring Fresh Start the Moving Crew

Very professional job. Attentive to direction, prompt. Highly recommend.

Everyone was very nice and professional. From the office to the drivers, they were all very polite, professional and patient. The price was about the average of what you’d pay others, so it wasn’t too bad. The only reason I’m rating a 4 star is because a few things were damaged after the move, that was never caught in the final inspection, but aside from that, They were pleasant and I’d deal with them again.

Excellent highly recommended

On time and courteous. They were mindful that they are moving people possessions. Well done.

From start to finish what a great company. On time and professional. Highly recommend them.

My husband and I hired Fresh Start to move a few of our larger items. They did an amazing job. Very professional from start to finish starting with the initial phone call to get a quote.

Fast and careful

We hired them to move a piano from first to second floor. They were prompt, friendly and effective as was the office staff we dealt with. Would not hesitate to call them again for any scope project!

The movers were wonderful. They arrived at the predetermined time almost to the second. Efficient, courteous and helpful, they quickly prepped and moved our furniture. Very professional.

The Fresh Start team was friendly, professional and flexible when it came to the moving date. Their communication was great and they were all wonderful to deal with. Highly recommend!

The Best Company and best moving experience I have ever had!

Excellent, professional quality service from this company. They were on time, courteous, and proficient. Excellent value and customer service.

Very conscientious, knowledgeable, friendly.

Very professional, polite, hard working, very happy with the job they did!!!

This company is fabulous, efficient, thorough workers had the house cleared out in no time at all. Helped with somethings that needed packing, just great, .also used their cleaning service and they were amazingly wonderful. They all went above and beyond what you would expect from a moving company. Great team of movers and packers and cleaners, and great people to work with. It was a great experience and i never thought that I would say that about a moving company, just fabulous. Just one suggestion, make sure to pack your toiletries, clean clothes, etc. because they will have it packed before you even think about those things. They are that efficient, great people and great experience.

The guys were very friendly and helpful.

Incredible experience with this company. Four person crew – all helpful and careful of our belongings. They went above and beyond. Great $$ value too

Highly professional and best customer service.

Mike and John were great. Very caring and cautious of our furniture. We definitely recommend them.

Outstanding. Had three bids, Fresh Start was not the lowest but my feeling was they would be the best to work with and do the best job. I was right on all counts. Hired two fellows to get heavy tools out of basement, did a fabulous job, quickly and efficiently. When move time came six fellows showed up and did a great job. Clean, careful to avoid damage to walls and floors. Packed fragile dishes perfectly. Moved to North Carolina, trucks showed up at the assigned time and everything arrived in perfect shape. Mike and Chris and the entire crew where polite, efficient and willing to do the little extras. Move was completed for the price quoted, no additional fees. Hope to never move again, but if I did Fresh Start would be the mover. Don’t know the name of the estimator who came, but again he was polite and efficient, Mary in the office was the same and answered any questions I had. This company was a pleasure to work with and made a stressful move as easy as it could have been.

Carlos and Chris arrived at my home to move some furniture from the first floor to the basement,they were very professional and I would hire them again.And also a kudos to Mary who I spoke with over the phone to help me get this project done.

Extremely efficient. Eddie, Mike, Ray and Allen did an amazing job packing the truck. Everything arrived safe and sound from CT to our new home in IA. They were extremely accommodating to a last minute change in the move date. Mary was indispensable in coordinating everything. James did a fantastic job estimating the cost of the move. We appreciated his low key, no pressure sales approach. Up on arrival, Mike and the crew did an amazing job of getting everything off the truck and placed just where we needed it. I would highly recommend this company.

These movers were professional and very careful with my furniture. They assembled a difficult bed with no complaints. I would definitely hire them again.

Very professional and hard working- did not stop from the moment they got there. Always checked in for additional items/ steps needed before taken for approval if unsure. Have recommended them to a family member for their move.

The crew was quite polite and helpful. I really appreciate how hard the crew worked.

They were efficient, quick and punctual.

While researching moving companies I called several. Some were not at all professional on the phone and I felt no confidence in them. Beginning with the first phone conversation with Mary at Fresh Start, I was immediately informed of the details and what to expect. I was sent a quote which I felt was very fair and I booked them. I felt very comfortable with my choice. A few days before the move, I needed to change the date due to contractors not finished. Once again Mary went to work for me and helped to find an opening that would work for us and was very pleasant about that as well.

Moving is a very stressful time and the Moving Crew, Mike, Nick and Wayne were very pleasant and went right to work and had me moved in less than the anticipated time quoted.
I am a satisfied customer and would confidently recommend them to friends.

The only recommendation I can think of is the men could present more of a professional or uniform appearance, just my personal opinion and in no way takes from the good service! Thank you Fresh Start.

I used The Moving Crew for my move and thought they were a very professional company to hire. They came in on budget to what I was given as an estimate. On moving day the movers were very careful with my stuff. The movers were also personable and conscientious.

They responded quickly to my inquiry and sent someone out to give an estimate. We did not have everything packed at the time of the estimate, so this led the person to underestimate the amount of stuff and the time it would take to move us. The movers were in the bad situation of not having a large enough truck and enough people when they arrived on the day of our move. However, they quickly called another truck and more people. I can imagine they were not happy to have the move take so much longer than they anticipated, but they maintained their professionalism. Overall they did a good job handling our stuff.

Great experience starting with the first phone call, followed up with a quote, then a site visit where it was clear the process would take longer than the information I was able to provide over the phone. The crew arrived the morning of the move and could not have been nicer. It’s our second move in a year. The company we went with last time was a bit less expensive, but did not take the time to secure items with the care and detail the Moving Crew did. Well worth the slight extra expense and time. Moved in the rain and they did all they could to keep things protected and clean. Everyone was friendly and respectful and seemed to genuinely care about making this a positive experience. They worked as a real team. Once the truck was packed and another crew had finished, they sent an additional three men to assist in unloading to speed up the process – no extra charge for the extra people. Not a thing even scratched. Very impressed.

Called to schedule-spoke with owner- filed a preliminary sheet of what needed to be moved-employee came to house to review sheet and advised of additional costs and time
Was willing to schedule for a last minute home closing and work around our needs for time
Provided a discount of cost if they underestimated
Crew was extremely polite and worked very hard on the hottest day of the summer of 2014
The only fault we found was that being the hottest day of the year ~ they should of started their day much earlier to prevent from heat exhaustion.

The people at The Moving Crew are very professional. They came to the house to give me a quote for my move. They sent a quote by email and I accepted. The process was very easy. I later learned that the quote that I had accepted was lower than it should have been, but they honored the quote I was given. The day of the move went very smoothly. The men were good hard workers and very careful with my furniture and with moving the furniture making sure not to bang into walls and woodwork. I was glad I choose this company and would recommend them.

I spoke with Chris initially who gave me an estimate. He was very responsive to my call and my questions, sent over an estimate, reviewed it with me and was very professional. The morning of my move the crew was about 20 minutes late but considering they were coming in to Boston during rush hour I didn’t really mind. The crew, 3 guys, worked their butts off. They were all very professional, very nice and friendly. About an hour or so in to the move though it became clear that the truck was not going to be big enough to hold all of our stuff. Things became a bit tense as and I could tell that they were all stressed. The head of the crew said that I underestimated the number of boxes by about 20 which is why truck was too small. We didn’t count the boxes but 80-90 boxes for a 2 bedroom seems unlikely. I’ve moved 12 times in my life, and this is the first time I’ve ever had this experience. As it was getting later and later, the crew was getting frustrated and so was I. At one point we had to ask the guys to fit as much as they could because they were closing up the truck and there was still space and still a ton of stuff left to be moved. My wife over heard the crew talking (complaining) and one of them asked if we wanted them to take the fridge too. So they loaded up every square inch of the truck (because we wouldn’t let them stop until it was done.) when the truck was full there was still a significant amount of small furniture and items left in the apartment.
The unloading process went fairly smoothly.
When they were finished, the head of the crew and I reviewed the estimated and actual charges. It was estimated to take 5.25 hours, it took about 6.5. And there was still a lot of stuff I had to get. I asked to speak with a manager, and spoke with James. I expressed to James that the crew worked hard and the 1.25 additional hours was fine but I was going to have to pay $100 to rent a uhaul and get the rest of the stuff myself. He took $100 off and apologized. Very professional.
Overall the crew worked hard, the managers were nice, but the underestimate of time and truck size was very inconvenient.
I would use them again, but next time I will dramatically overestimate how much stuff I have.

From start to finish they helped make our moving day a very positive experience. The crew was great. Very hard workers. They did everything we asked with a smile and more. The Moving Crew was priced very competitive. Would highly recommend them to anyone we know.

I had used the moving crew another time. They were very happy to help me again. My furniture is large and heavy so they did have to call in another person to help as the move before mine took longer then expected and they were slightly tired when they got to my place. Everything was done correctly and the price agreed upon was what I paid. I will be calling them again in a up coming move.

I moved from Massachusetts to Massachusetts in July 2014. Every part of my experience with The Moving Crew was superior. The phone estimate was the same as the quote provided after an on-site walkthrough, and was the price paid when the move was completed. Since this was a long-distance move, the folks at the Moving Crew planned everything perfectly,and kept me informed every step of the way. There was absolutely no damage to any of my things. These guys did a first-rate job and highly recommend them.

Great moving experience the crew worked diligently staying focused. Valuables were wrapped safely beds reassembled no trash was left behind by the company. The crew arrived on time for a hard days work. I had 4 movers it took about 2 1/2 hours to pack up the truck.

I found their information on yelp, where they got a really high rating. After I contacted the owner, he said he would come to my apartment to measure everything that needed to be moved, he came the next day with his general manager on time. Both of them were very nice and professional. After he wrote down all the measurements, he told me when the movers would show up on our moving day, how many people would come, and also sent me a quote later on, which was the maximum amount we would pay.

The moving day was rainy, and the two folks who came to help us got lost for a while, as our place was not easy to find, but it didn’t really matter. They wrapped everything so it wouldn’t get dirty, like mattress and our sofa, moved out our heavy furniture, and put bulky items organized in our new house. They were very dedicated and easygoing. My husband helped during the move, because we wanted to save the time. Overall, the experience was satisfying, and I would recommend this company to my friends if they need help.

First time I’ve ever used a moving company. Would definitely use them again! They were prompt and professional. Very fast move which came in under the allotted time, saving me money. Placed my furniture as directed and put together my beds. Would recommend them to anyone looking for a mover.

I was impressed with all aspects of working with the Moving Company and found their prices to be competitive. They were immediately responsive to initial and follow up contact and were prompt even arriving a few minutes early on moving day. They worked hard, were extremely courteous and I had no concerns whatsoever. A day after the move I realized a piece of our grill was missing, and The Moving Crew immediately offered to pay for the replacement. I definitely plan to use them for our next move and give my full recommendation.

These movers were wonderful. Very flexible and accommodating regarding dates, times, and changes to amount of boxes and/or furniture. The rates were reasonable and actually came to a bit less than the estimate. Good communication; phone calls and emails were answered promptly. We highly recommend this company.

They we were very helpful and organized, If I plan on moving again I won’t use another company!
This is a small business that really care about your staff, it’s a lot of moving companies out there but a few that cares about how you value your belongings!

Very professional and informative crew. Communication from quote to move was excellent. Would highly recommend them. First time we ever hired movers, we usually move ourselves. It was strange to sit back and watch but well worth it. Move time and cost came in under budget. Outstanding job.

I had the moving crew pick up mostly furniture from our old apartment to bring to our new house. They were not only competent but they knew I wanted to keep the time limit under a certain time for budgeting reasons, and they did so. Further, they allowed me to load smaller items into their truck so that they weren’t wasting my time by carrying things I could carry. they also made pleasant conversation during their work, and their boss gave me a solid estimate on their time, how long any needed break might be and their abilities. It was an excellent process.

The Moving Crew was first hired to move me from a home I sold to a temporary location. A major item to be moved was a piano. James took such precise and detailed care to wrap and cushion the piano. I again hired The Moving Crew for my final move to a new home. Despite unseen delays with the closing, James accommodated us every step of the way. I also used The Moving Crew to move items I had in storage. I would (and have) recommend The Moving Crew without hesitation.

I was so unsure about hiring a moving company to begin with but the crew that they had sent me was the best the best thing I decided to do Luis the team leader said to me at the walk through he was here to take the stress off of me and boy did they
DESCRIPTION OF WORK
they moved all my big stuff and some boxes from Ludlow to Ware Ma

CATEGORY Moving Companies

COST $1,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/20/2020

Hired this company for a small move of just a couple items from my house to my grandmothers. Kym and Wayne came out and did an excellent job! Very professional, quality service moving the items carefully and wrapping them to ensure they weren’t damaged. Very happy with their service and would hire them again!
DESCRIPTION OF WORK
Small move

CATEGORY Moving Companies

COST $175

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/12/2020

The company and crews went out of their way to get the job done in good time. Moving is very stressful, but they were always pleasant and polite with a can-do spirit
DESCRIPTION OF WORK
Moving household furniture and goods

CATEGORY Moving Companies

COST $3,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/13/2020

Angel and his crew were awesome, extremely professional, extremely respectful, helpful and pleasant to talk to. It made our moving out of our home so much easier and the process put us at ease. I will hire them again when we close on our new house, and look forward to seeing them again.
DESCRIPTION OF WORK
Moved from my house, which was sold, to a storage unit.

CATEGORY Moving Companies

COST $1,230

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/06/2020

Christian and Wayne were very professional and prompt.They showed up a little early protected things that needed protection and were careful when moving things.I have never hired movers in the past. Going forward I am not going to move anything without this company. The entire processes was trouble free and went off very smoothly.They even estimated how long it would take and they were dead on.Scheduling was easy and very reasonably priced.i would recommend this company to anyone looking for a hassle free move

DESCRIPTION OF WORK
They moved my Senior parents to assisted living

CATEGORY moving companies

COST $500

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/17/2020

Fresh Start was really amazing for us. Their crew showed up, worked their tales up and even had a little fun. Five young guys with strong backs and great attitudes. They did everything we asked and I’d hire them again in a heartbeat.

Tom, Sean, and Juan whole were fantastic. Prompt (early, actually), professional (I witnessed some really impressive Tetris action loading the truck), and friendly. Handled everything with care and I’m confident in the loading job. Would recommend to anyone.

Very professional work by John, Sean, and Thomas. Very friendly crew and efficient. Came in a couple hours under the estimate.

We chose to go with Fresh Start for our moving needs and we are so glad we did. Having moved a few times throughout my life, I can say Fresh Start has been the best movers I’ve used to date. Very friendly and courteous staff who took extra precautions to make sure nothing was damaged through the process. For our move, we got lucky with Greg R, Billy R, Michael B, and Conor M. They were all fantastic and I would highly recommend this company and their fantastic crew!

I had never used movers before, but James and his staff were amazing. They were efficient and professional, and James worked hard to educate his staff as they went along, making sure they knew just how to do things right. This is a family-owned business, and it’s obvious they work hard and want to do quality work. Kristen in the office is also fantastic – she was super nice, helpful, and patient with my many questions.

We had a great experience with Fresh Start Moving Crew today. Andy, Jay & Carlos were excellent! They were timely, personable, and efficient. The entire experience was easy from start to finish. We will be recommending Fresh Start Moving to anyone in need of movers. Thanks for making the experience easy and pleasant for us!

Our move with Fresh Start could not possibly have been a more positive experience! From the very first contact with their office, they were incredibly professional and responsive. The quotation process was simple and the quote was straightforward and easy to understand. The two gentleman who helped us with the move, Ray and John, were also incredible. They were extremely professional and unbelievably efficient in their work. They took great care of our belongings and installed everything where we wanted it in our new home. They even moved a couple of items around for us. They also took what we felt were good COVID protections. Both John and Ray wore masks and gloves while in our homes and handling our belongings. We really cannot recommend Fresh Start highly enough and would expect you to be very satisfied if you contact them!

I’ve worked with Fresh Start – The Moving Crew on two occasions: Once, to move out my home after I sold it into a storage unit, and then to move the contents of the storage unit into a moving truck (to move myself to Canada). Both times the crew was professional, attentive to detail, and courteous. I also am very impressed with James, the owner/manager. He particularly goes above and beyond. You can tell he puts a lot of pride into his crew and the overall company. If I ever have a US/Massachusetts move again, I’ll work with them.

Sean V. & Jake were excellent and efficient movers. They completed unpacking my 15 foot truck of items in less than 1.5 hours! I so appreciate their professionalism, attention to detail and quality work. Will definitely book with them again in the future 🙂

Yesterday fresh start moving crew concluded a 2 days move into our new house and we could not be happier with this company. from start to finish, it has been nothing but a pleasant experience in the midst of a very stressful time which included several reschedules on our part due to closing delays. the crew was incredibly fast and efficient, super polite and personable and treated our stuff with the utmost care. I hope to not have to move again in the near future but would absolutely use these guys again.

My wife and I downsized our multi-story home. The moving experience with ‘Fresh Start – The Moving Crew’ was a no-stress and well controlled event. They spent time walking through, inventorying and explaining the entire move while working up an estimate, which they met exactly. Their years of experience and the crew of Kym, Peter, Patrick and Diogenese are assets of the company, as are all the crews of this company’s management. When you plan your move, we highly recommend that you include a quote from ‘Fresh Start – The Moving Crew’. They will set and meet your level of expectation.

Gene and Mike were our movers, and they were excellent. Great conversation and they were incredible easy to speak to and got the job done quickly and efficiently. I’d definitely recommend working with Fresh Start if you have an upcoming move, and I highly recommend requesting Gene and Mike as your moving crew.

The guys helped move St. Thomas Church. They treated everything with pride and respect. They carried items as if it was theirs. I couldn’t have asked for a nicer crew. They asked us to do a walk through, to make sure they got everything. We color coded boxes to rooms and it worked out great. Thank you again. I highly recommend them.

I am so so so glad that we hired Fresh Start for our move! I had a great experience over the phone with the moving coordinator (Kristen) and crew (Will, Angel, and David) were incredibly professional and hard-working. They had their work cut out for them! They moved us out of a third floor walk up apartment on a very hot day, and we have a LOT of furniture. On top of that, our move was scheduled in the middle of a global pandemic, so these guys did all this while wearing masks and following social distancing protocols! Even with the stairs and the heat, the crew was unbelievably efficient and treated all our belongings with care and consideration. They got the entire job done in time to match the quote we were given, which was affordable and well-worth the money. I will absolutely be hiring Fresh Start for my next move!

These guys were great!! The office staff was incredibly responsive and the movers were so respectful and polite. They all made a very stressful situation much easier!

showed up on time, took care of business, and NO problems or regrets. Fantastic day. Highly Recommended.

The movers and office team helped us move 600 miles during the peak of COVID madness in April and we all made it safely and in one piece!!

We LOVE Fresh Start-The Moving Crew and use them for all of our moving needs! Wish I could give them 10 stars!

Best crew ever!! Made my move fast and easy. Recommend them to all. They are careful and considerate of your items.

Used this company twice this month once for a work project another to move my 3 bedroom home. Both experiences went above and beyond your average moving crew expectations. Ill never call any other company when im in need of a moving company ever again!

Jake and David were fantastic, they made my move last week go effortlessly. Very professional. Would definitely recommend

Although about three weeks late, I would like to shoutout this awesome crew Sean, Wayne, DeLante, Juan, JJ, Carlos, and Matt! These guys were seriously the best moving crew ever! They reassured us that everything would come together in a timely fashion, and did it too! These guys make it all seem so easy! Seriously would recommend this to anyone they are awesome and very affordable as well!

I cannot overstate how great our experience with Fresh Start was. The owner came out for an in-person quote. The office staff was super easy to work with, and all of our scheduling needs were accommodated. We were incredibly impressed with the care and attention that they paid to our possessions. Nothing was damaged or broken, and we had some really challenging items. More than that, they were pleasant, responsive, and asked lots of questions to ensure that everything was exactly how and where we wanted it. Rainell was our crew leader, and he, Tyler, John, Jake, Mike, David, and Dio did an amazing job. Price wise, their quote was the lowest we received and our total price was within the original quote. Based on our experience, I’d happily recommend them to anyone I know in this area.

Sean and Conor were very friendly, helpful and courteous. They handled our things with great care and asked questions if needed for any clarification. The only feedback is for the estimate; we ended up paying a bit more than what was quoted despite going through what I thought was a thorough tally of the items to move. To be fair, the actual amount was appropriate to the time spent (just a lot more time than what was originally planned for, in part due to a lot of rain). All in all, great company and I would definitely recommend them!

Greg and Matt were professional, efficient, amicable, and exceptionally helpful. They even put my bed frame together and finished in half the time allotted for the job. I couldn’t be happier, and you will be too if you use this moving crew. We called the same day that we needed the help, and they responded quickly and showed up right away.

I was so happy with the service provided by Fresh Start! Kristen was super helpful giving me a quote, setting up the move and changing the date when my closing was delayed. The movers were polite, efficient and careful with my belongings. Additionally, they got rid of tons of junk for me for a reasonable fee.

In the middle of November I received a flyer in the mail from Fresh Start Movers, filled out the online form, and received a quote pretty quickly. I did the same thing with some other moving companies and ended up booking another local company. 3 days before my move on December 18th, I called that moving company to obtain their Certificate of Insurance (COI), as my destination address requires one. I then learned that they do not carry insurance! My stomach turned. How had I backed myself into this corner?? So I called Fresh Start, hoping they could find space in their schedule. By some miracle, they had a cancellation on the day of my move because of the huge snow storm approaching New England. Elyssa was the original person who helped me, and Holly was the one to book my move the second time. Both were professional and awesome. The day came, and David and Jake showed up right on time, ready to work, and had me on my way. They did an excellent job, and I cannot say enough nice things about these four people as well as this company. If you want things done right the first time by trusted, personable, INSURED movers, call Fresh Start. Thank me later. 🙂

Fresh Start moved us from Worcester ma. to Wilmington nc in the middle of a snow storm. They were prompt, polite, and professional. We lived in a 3 story Victorian and they did a great job with our things, including my husbands motorcycle. Moving is stressful especially out of state. They reduced that stress by following through with every task in a timely manner. We arrived at our new home in Wimington 15 minutes early. They were there withen 5 minutes of our arrival. Super job guys.

In the middle of November I received a flyer in the mail from Fresh Start Movers, filled out the online form, and received a quote pretty quickly. I did the same thing with some other moving companies and ended up booking another local company. 3 days before my move on December 18th, I called that moving company to obtain their Certificate of Insurance (COI), as my destination address requires one. I then learned that they do not carry insurance! My stomach turned. How had I backed myself into this corner?? So I called Fresh Start, hoping they could find space in their schedule. By some miracle, they had a cancellation on the day of my move because of the huge snow storm approaching New England. Elyssa was the original person who helped me, and Holly was the one to book my move the second time. Both were professional and awesome. The day came, and David and Jake showed up right on time, ready to work, and had me on my way. They did an excellent job, and I cannot say enough nice things about these four people as well as this company. If you want things done right the first time by trusted, personable, INSURED movers, call Fresh Start. Thank me later. 🙂

I used Fresh Start Moving Crew for an apartment move in South Boston. and would use them again if I ever move! The process from beginning to end was very easy and took away all the stress that an August 31st move in the city usually has. I worked with Holly to get our quote and she was very thorough and attentive. The estimate they provide is very detailed and straightforward so you know exactly what you are paying for. My crew was Tom, Will and Darryl who were extremely polite, prompt, and worked very efficiently. They were very skilled at getting a large, long dresser down a narrow 3 flight staircase. I had no damage to any of my furniture. – Lauren D. South Boston, MA

We chose to go with Fresh Start for our moving needs and we are so glad we did. Having moved a few times throughout my life, I can say Fresh Start has been the best movers I’ve used to date. Very friendly and courteous staff who took extra precautions to make sure nothing was damaged through the process. For our move, we got lucky with Greg R, Billy R, Michael B, and Conor M. They were all fantastic and I would highly recommend this company and their fantastic crew!

I moved this past Monday August 3 2020 and I hired Fresh Start because they moved me a few years ago and I was thrilled with their service. This time Angel and Brian were my crew and they were just fabulous. They arrived earlier than I expected them and went straight to work. They were very careful with my belongings even though they worked quickly which also saved me money. They were both very polite and professional and made sure there was no additional assistance I needed before they left. Another job well done Fresh Start!!

They did a great job! They were very professional and I highly recommend them.

We hired Fresh Start – The Moving Crew for a move from 3 different locations in Massachusetts to Providence, Rhode Island, in the middle of the Coronavirus pandemic. Our crew — David V, Jay S, DD Demonte, Mike, and Andie W — were hard-working, careful, professional, diligent, helpful beyond the requirements of the move, and just plain pleasant nice people. Boxes of books, clothes, tools from storage, office furniture, and house furniture including my great-grandmothers china cabinet all arrived safely. Because of the pandemic, Fresh Start had to estimate cost without a walk through: we stayed right on budget. Thank you Fresh Start!

Beyond excellent! My crew was David V, Bryan, Tim, Andrew, Moses, and Tyler. Kristen arranged the entire move and did an excellent job coordinating everything. Thank you so much. Nothing was damaged to my knowledge. I am a blessed, happy camper!

Team did a great job! Will and his crew were super friendly, hard working and did awesome.
Super fast and friendly, can’t beat that. Would hire them again if we ever move! Kristen coordinated everything and was a pleasure to work with!!!
My boy Will is the guy on the right in the picture at the top of the page. I hope I never move again, but if I do, I’ll call you guys first!

Belinda in the office was fantastic to work with–incredibly efficient and prompt, and managed to to fit us in on the tail end of another job for a flat rate the day after I called for a quote. Tyler, Mike, Wayne, and crew lead Louis moved a massive leather sleeper sofa from a friend’s storage unit into my house quickly and professionally on a brutally hot day. We had had a quote of $500 from one of the big companies to move that couch, and Fresh Start was able to do it for less than half that and a full week sooner. I am so impressed, I even got back on Facebook to recommend them, and I HATE Facebook .

Nick and Alex were very efficient and courteous. Our move was hassle-free. Overall, 5 stars!

My father passed away and we needed to empty his house. From the moment I called to set up the move till the final item was loaded I have been simple impressed. Chris came in guns blazing. Took control and loaded item after item. At one point he was running up and down the stairs. I can’t say enough of this company. Such a great job thanks!!!!!!

The two guys I had to move me were AMAZING!! I recommended this company to anyone!

Do not hesitate to use them for moving long distance or local. The two men that showed upon time were pleasant, took very good care of our furniture. We highly recommend them.

Sally and Cliff Dorr

Jordan, Chris, Alex, and David did a great job moving us from Milford to Uxbridge! They were friendly, efficient, courteous, careful, and communicated well with each other and with us. They even moved our 1980 vintage pinball machine with no issues. We highly recommend them!

Everyone at Fresh Start was very helpful and responsive during our move from Massachusetts to New Hampshire. The crews worked very hard and get it all done in our time frame with polite and courteous service- thank you to Christian and Kristen!

EXCELLENT Customer service!! Man are we really happy we had the fresh start crew help move some appliances in our home this week. We had some tough moves with a 2nd floor laundry. Esp when the new ones wouldn’t fit and I had to make some “adjustments” to the door frame to make it work. The whole time Patrick and Angel were extremely professional and very helpful. Also the communication from dispatch and quoting was also excellent. Will use again 100% for any other moving needs.

I hired a crew to unload our UHaul and move the contents into the apartment. They were on time and did the unload/move in very fast and efficiently.

Jordan + Peter were pleasant and accommodating. Well done!

Christian and Angel were so professional and did a great job! I moved to a third floor apartment and they certainly had their work cut out for them. I am so happy I hired Fresh Start for my move. Thanks again Christian and Angel!!

They were reasonable, on time, and had no problems! Great honest people. Thank you so much!

totally reccomend this crew Mel, Celim and Wayne did a fantastic job moving us out of our 3rd floor unit with ease. professional and courteous helped keep us relaxed as we made the transition to a home. Great Job guys thank you again.!!!

They were on time courteous & professional and Mel and Lewis did an outstanding job. Will definitely use again if moving. Thank you!

Fresh Start-The Moving Crew helped us move last Monday and I can’t say enough about how wonderful they were! Thank you again Fresh Start! You made moving seem easy!

Angel, Jay and Wayne made a debacle of a move day so much better! A late start due to a problem with the truck, then a broken key in the ignition, rain and a monster of an armoire that could only come out of the house through a window, over a sun porch and down a ladder conveyor belt style – they were all professional and fun. Moving is never fun, but they hustled to make up for lost time, they problem solved to find a way to make it happen and they were personable and professional even though it wasn’t an easy project. I would highly recommend this team!

I wanted to give a shout out to both Christian and Josh for their help with the move today. They were on time, moved quickly and carefully and did a great job in assisting us with the move.

I would highly recommend them and plan to do so.

Lee Joseph

On October 16 Fresh Start moved our 4 bedroom household to our new home 1-1/2 hours away within Massachusetts. From the initial on-site estimate with James, later interactions with the office (Belinda is wonderful!!) to the final delivery, we had an excellent experience. We had a terrific moving team with Caio, Nick, Mel, Angel and Noah. They really hustled! Such helpful and polite men! Despite several very large, heavy, and valuable pieces of furniture that had to go up a challenging staircase, they never lost their energy and good humor. The packing of the truck was superb and everything arrived in tip top shape. We had everything from fine antiques to a large garden tractor in there! This is the second move that they have done for us, and once again, they came in under the estimated time due to their extraordinary team work and great work ethic. Highly recommended. Thank you!!

What a great moving experience. From the quote to the last box the service was awesome. They moved me from Vermont to Massachusetts and the crew, Mel, Angel and Wayne really hussled to get the job done! Taking care of the couple of delicate furniture items, navigating the couch around the narrow hallway with lots of curves to all the boxes, pictures and clothes. They wrapped what needed to be wrapped and really took care of my stuff! An Astounding job! I will hire them again when I have to move next and would recommend them for any size job! I couldn’t be happier!

Working with Fresh Start was a pleasure. The owner, James came out and went through my home asking me about my furniture and which pieces were special to me. He wanted to make sure they took extra special care when moving it and packing it in the trucks. On the day of the move a crew of 6 came. Christian, who was the crew manager, Arthur, Nick, Angel, James A, and Vaio. All were so polite. Christian went through the house with my husband and I going over every piece and box that had to be packed, he then met with the crew and made a plan about what was going to go on the truck etc. They then went to work. Each one of them took care and consideration with my furniture. My furniture was then stored and the crew awaited for my call when I obtained the keys to my new home. I called and the trucks were on the way. The crew was Christian, the Crew Manager, Arthur, Angel, and Wayne. Each crew member made sure each box and furniture was placed in the appropriate room. It was a pleasure to work with them again. Holly and Stephanie in the office were great and made sure that all my questions were answered. I would recommend Fresh Start to everyone that was moving, they were such a pleasure to work with. 5++++, 10+++ Stars, as many as possible.

Wendy & Jon Normandin

We had a few large, heavy pieces of furniture to move from a basement to the second floor.. The office staff were professional and provided a detailed quote. The movers themselves were on time, polite, and did the job quickly and efficiently. I would recommend this business and would use them again.

My husband and I relocated from a large, four bedroom home to a third floor condo in Portland. Christian came to our home for the estimate which I felt was very reasonable. He was courteous and helped ease my concerns about the process. Stephanie was extremely helpful over the phone which also helped the stress level. Then on move day, team lead Arthur, James and Nick were amazing! They packed up our house in 4 hours, drove two hours then lugged everything up two flights of stairs, including a very heavy king size mattress. They were still pleasant and courteous, even after a very long day. We would highly recommend Fresh Start, The Moving Crew!

In the middle of November I received a flyer in the mail from Fresh Start Movers, filled out the online form, and received a quote pretty quickly. I did the same thing with some other moving companies and ended up booking another local company. 3 days before my move on December 18th, I called that moving company to obtain their Certificate of Insurance (COI), as my destination address requires one. I then learned that they do not carry insurance! My stomach turned. How had I backed myself into this corner?? So I called Fresh Start, hoping they could find space in their schedule. By some miracle, they had a cancellation on the day of my move because of the huge snow storm approaching New England. Elyssa was the original person who helped me, and Holly was the one to book my move the second time. Both were professional and awesome. The day came, and David and Jake showed up right on time, ready to work, and had me on my way. They did an excellent job, and I cannot say enough nice things about these four people as well as this company. If you want things done right the first time by trusted, personable, INSURED movers, call Fresh Start. Thank me later. 🙂

Holly and the movers on moving day were great to work with. I had an unusual move – a heavy piece of machinery – and the team were very helpful in figuring everything out. Clear and efficient communication from all throughout the process. They loaded the machine without issue and packed it carefully so that it was still in good shape once I got it across the country.

Excellent service.

Excellent planning, communication and work. Highly professional.

This was a top notch moving company. They did an excellent job. Worked very hard. Didnâ  t even have problem with our piano. They were nice. Efficient. Funny. And most of all made the move a much better experience than I was expecting. They crew was very personable and friendly. They didnâ  t even get upset when we asked them to change the location of the piano because we changed our minds. The lead Rainell was very good at directing the move. His crew Will, Corey , David, Juan and Wayne worked very hard and were carful with our belongings. I would not hesitate to recommend this company and this crew to family or friends. Thank you for a wonderful experience. Best wishes to you all. Be safe.

They were very careful with everything

On Friday, 2/26/21, I used Fresh Start- The Moving Crew to move my in-laws to a new apartment. I was dreading the day because I knew it would be stressful, however it went great. Fresh Start â The Moving Crew went way beyond my expectations. Fresh Start-The Moving Crew made a very good impression of my family, from the initial site walk-thru by the owner to the actual moving crew. Matthew, Conor, and Dakota were the guys sent for our move. They were a really great bunch of guys. They showed up ready to work, and they did an awesome job of wrapping and protecting everything. We were so happy with the job they did. I would recommend Fresh Start- The Moving Crew to anyone looking for help with an up-coming move. They certainly made our day a lot less stressful. Thank you Fresh Start-The Moving Crew and Matthew, Conor, and Dakota!!

Fantastic Movers.
I used the Fresh Start Moving Crew for the second part of my move on July 5, 2017. They were fantastic!! I would highly recommend this mover to all my friends, family and neighbors. They were punctual, courteous, friendly, professional, respectful, nice and patient.

The first part of my move in May 2017 was an extremely unpleasant experience with another moving company who had scammed me. I called Fresh Start Movers to do the second part of my move after I realized my belongings were not stored properly, many glass items were not wrapped and most of my things were just thrown into the storage unit. I explained my horrible experience to Mary (the office manager) and James (the owner) of Fresh Start Moving. They were very sympathetic and understanding of what I had gone through a few months prior. They were aware of the fact that I wanted to go slow with this move, as I needed to take pictures as evidence against the first movers I hired. James even gave me tips regarding who to call (AG, BBB, MAPU, FMCSA) and what websites to visit to make a case against the other company. They took the time to explain the situation to the 5 guys who they sent to my house for the move. They did everything in their power to make sure I had a positive experience for the second part of my move.

The guys could not have been more wonderful, cooperative and patient as I took pictures of my damaged belongings. They were horrified to see how everything was packed. They explained to me the right and wrong way to pack, wrap and store specific household items. They told me how things SHOULD have been packed.

James gave me one guy for free and also an hour of moving time for free. I think he felt badly about everything I had gone through with the first part of my move. He even came back to pick up the majority of my boxes for me so I didn’t have to dispose of them myself. He also agreed to sign a letter for the Attorney General regarding all of the damage to my furniture and how the other movers incorrectly packed most of my items.

Thank you Fresh Start Movers, you made me have faith in moving companies again!! I wish I had hired you for the first part of my move!!

Move size: 3 Bedroom Home
Service cost: $1500

Great Move.
Adam and Wayne were professional, courteous and very efficient.
I would recommend Fresh Start to anyone moving.

Move size: 1 Bedroom Home
Service cost: $450

Very Happy.
Had a great experience with this company. Three men showed up: Mike, Alain, and Felix. They were all very professional and courteous, and they hustled the entire time. Would absolutely hire them again.

Move size: 3 Bedroom Home
Service cost: $850

We had an excellent experience with Fresh Start Movers from Worcester MA just a few days ago. Will and Dave were extremely capable movers. They called prior to arriving to inform me they were on their way to our condo. Once they arrived they communicated skillfully, whether it was asking questions, listening to our information or clarifying our expectations. We are extremely pleased with the high level of work they performed. When our next move needs to be completed I will be certain to book with them. Thank you for your expert work!

Move size: 2 Bedroom Home
Service cost: $563

Fresh Start Moving – Great Job.
Will & David did a wonderful job. They were very professional in their treatment of me and my possessions!! They did a great job wrapping any unboxed items, and they were in constant motion. I would definitely hire them again.

Move size: Partial Move
Service cost: $1000

Professional courteous and efficient.
We hired Fresh Start for a long distance state to state move. They were a pleasure to work with from the onset. Kristen was very responsive to any questions and provided any information we needed. Rainell, John, Ezequiel, Wayne and Michael were all great. The load up went smoothly and efficiently, the arrival was right on time and the unload went even quicker. Oh ya, no damages!

So would I use them again? Yes. Would I recommend them to a family member? Absolutely.

Move size: 3 Bedroom Home
Service cost: $9300

Interstate moving
Fresh start moving crew is wonderful. David V, Wayne, Jacob G, Bryan, Mike worked fast, were extremely polite, answered all my questions with patience and mostly did the job in record time without breaking a single item ( and there were many) and all that during a major snow storm. Absolutely recommend them to all friends and beyond! Really really awesome experience!

Move size: 2 Bedroom Home
Service cost: $2500

Move to Florida
The entire move from start to finish was fantastic! Rainell, Greg and Matthew were professional, courteous, careful, prompt and helpful. They packed our belongings properly and delivered them without any issues. I would recommend them to anyone considering a move. A-1 job!

Move size: 3 Bedroom Home
Service cost: $8000

Local Move
On Friday, 2/26/21, I used Fresh Start- The Moving Crew to move my in-laws to a new apartment. I was dreading the day because I knew it would be stressful, however it went great. Fresh Start – The Moving Crew went way beyond my expectations. Fresh Start-The Moving Crew made a very good impression of my family, from the initial site walk-thru by the owner to the actual moving crew. Matthew, Conor, and Dakota were the guys sent for our move. They were a really great bunch of guys. They showed up ready to work, and they did an awesome job of wrapping and protecting everything. We were so happy with the job they did. I would recommend Fresh Start- The Moving Crew to anyone looking for help with an up-coming move. They certainly made our day a lot less stressful. Thank you Fresh Start-The Moving Crew and Matthew, Conor, and Dakota!!

Move size: 2 Bedroom Home
Service cost: $1000

Residential Move
The Fresh Start – The Moving Crew did a fabulous job and were very professional and thoughtful. They took great care in protecting our most valuable possessions, and would highly recommend them for any move. Shout out to the 5 crew mates – David, Matthew, Patrick, Bryan and Conor……excellent team!

Move size: 4+ Bedroom Home
Service cost: $3000

I was very impressed with the Fresh Start crew. From interacting with Kristen in the office to James, the owner and our great crew: movers, Angel, Wayne, Tyler and Antwon. They provided both clutter removal and interstate moving from MA to ME for us and were extremely professional and efficient. They went the extra mile to continually ask if there was anything else they could do for us and did all of the above while being very careful to distance from us under the current pandemic guidelines. Everything was delivered to our new home in the same condition that it left our old home at a very reasonable cost. I highly recommend this company ! Paul C.

Professional from start to finish. I would recommend them to anyone thinking of a move.

On Friday, 2/26/21, I used Fresh Start- The Moving Crew to move my in-laws to a new apartment. I was dreading the day because I knew it would be stressful, however it went great. Fresh Start – The Moving Crew went way beyond my expectations. Fresh Start-The Moving Crew made a very good impression of my family, from the initial site walk-thru by the owner to the actual moving crew. Matthew, Conor, and Dakota were the guys sent for our move. They were a really great bunch of guys. They showed up ready to work, and they did an awesome job of wrapping and protecting everything. We were so happy with the job they did. I would recommend Fresh Start- The Moving Crew to anyone looking for help with an up-coming move. They certainly made our day a lot less stressful. Thank you Fresh Start-The Moving Crew and Matthew, Conor, and Dakota!!

Beginning with the initial contact all the way thru the move, Fresh Start team was responsive, timely and respectful. The moving crew were great and very careful with all of my belongings. The four young men were gentlemen and extremely professional. The move from one house to another went very smoothly and they made the day much less stressful. I would use them again and would highly recommend.

This is the second time using this company. They are awesome. The team was professional, fast, and courteous. Juan, Wayne, Sean and David were all exceptional. The staff that helped set up the move and the quote were also great. Thank you so much for making a stressful move seamless!

Very happy with the service provided by the crew comprising of Marcus, David and Josh – they arrived on time, well spoken, prompt, adhered to every request I made. The move was a simple move from one apartment to another within the same community, and the team completed the work well before the estimated time. Will definitely recommend this team.

Rainell, Greg and Matthew were so, so good. Professional, courteous, prompt, no- nonsense get the job done. If you want a hassle free move these are the men! Everything arrived in perfect condition and they placed everything in our house where we wanted it. Our belongings were all wrapped and packed properly.

The move went well. I have moved three times over the past few years and Fresh Start was the best by far. The movers were courteous, cautious and attentive to my needs. Additionally, the phone communication with the office was excellent. Holly was extremely helpful. Do not hesitate to hire these pros!
DESCRIPTION OF WORK
Moving Items To A New Home As Well As Several Items To A Storage Unit

CATEGORY Moving Companies

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/07/2019

The move went extremely well and was done in a very professional and cordial manner. Angel and Will were the two movers we had and they worked hard, carefully, and were very good at solving issues with patience and persistence. The house we were moving from was a small antique house with very narrow hallways and stairwells. They were able to move some large bureaus and a king-size bed mattress and several boxsprings down a stairwell that frankly was a work of art. They were friendly and went above and beyond, making our move, which we were dreading, a good experience. We would highly recommend this company if you are in the market for a local moving company you can depend on!
DESCRIPTION OF WORK
We moved from Amherst MA to Cape Cod

CATEGORY Hauling Services

COST $1,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/30/2020

Yesterday, September 24, I moved after 36 years in the same house. I had some beautiful, oak pieces and was very nervous. I called Fresh Start Moving Crew and from the time I called, and spoke to Kristen, my mind was put at ease. Due to house closing issues, I had to change my moving date twice and Kristen effortlessly was able to accommodate those changes. for me. On moving day Greg R., called to say when they would arrive. He and his crew, Alfred and Matt N. arrived on time, wearing company shirts. They were very professional, pleasant, and incredibly strong. Some of my very big, heavy furniture had to be moved 2 flights down to the driveway and truck. All the furniture was transported to my new home and placed where I wanted without any damage. The crew wasted no time and their smiles assured me all was going well. This company is very reasonably priced and at the end I was charged the quoted price. No surprises. I highly recommend this moving company to all and I will use them in the future. I’ve also posted a review on Yelp. Tina & Dave Moore.
DESCRIPTION OF WORK
Moving from one home to another

CATEGORY Hauling Services,Moving Companies

COST $650

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/24/2020

We had an awesome experience with Fresh Start Movers. The process from beginning to end was very easy and took away all the stress that an August 31 move in the city usually has! I worked with Holly to get our quote and she was very thorough and attentive. The estimate that was provided was very detailed and straightforward so you know exactly what you are paying for. My crew was Tom, Daryl and Will and they were polite, prompt, and worked very efficiently. They were very skilled at getting a large, long dresser down a narrow 3 flight staircase. I wish it had been as easy for me when I moved it up there the prior year! I didn’t have any furniture that was damaged and all my belongings were accounted for. I highly recommend this company for their moving expertise and their wonderful customer service which you experience throughout you’re whole moving process. In this day of lousy customer service it is great that a company like this exists and takes pride in the service they provide
DESCRIPTION OF WORK
Moved from a 3rd floor apartment in South Boston to a new apartment in South Boston

CATEGORY Moving Companies

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/31/2020

Excellent. Angel and Wayne, my Moving Crew, were fantastic. They arrived on time, checked the items to be moved, which door they were going to use and got right to work. I was very impressed at the professionalism and work ethics that they demonstrated. They not only were polite and respectful to my husband and I , but also to each other. Every item was wrapped up tight with no tape. They were very careful of our things. I requested them for future moves. They were THE BEST. I would give them the highest recommendation there is!
DESCRIPTION OF WORK
Moving furniture to 2 stops

CATEGORY Moving Companies

COST $600

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/06/2020

The move went great! Our crew led by David was exceptional, they were timely, professional and treated our furniture like it was their own. We had some pretty unique items and they took the time to break them down completely and wrap them with blankets and shrink wrap and put them back together like new. We had a lot of glass and nothing was broken! I had a desk that was very large and heavy and they broke it down and got it into the room with no damages. All the crew was wonderful but I can tell you that Brian and David were amazing. Respectful, careful and nice young men. Would hire them again in an instant.
DESCRIPTION OF WORK
We moved 3-4 rooms of big furniture.. some that was very important to us about 25 miles away from a tri level condo to a new construction home.

CATEGORY Moving Companies

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/16/2020

The move went great! Our crew led by David was exceptional, they were timely, professional and treated our furniture like it was their own. We had some pretty unique items and they took the time to break them down completely and wrap them with blankets and shrink wrap and put them back together like new. We had a lot of glass and nothing was broken! I had a desk that was very large and heavy and they broke it down and got it into the room with no damages. All the crew was wonderful but I can tell you that Brian and David were amazing. Respectful, careful and nice young men. Would hire them again in an instant.
DESCRIPTION OF WORK
We moved 3-4 rooms of big furniture.. some that was very important to us about 25 miles away from a tri level condo to a new construction home.

CATEGORY Moving Companies

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/16/2020

Rainell & his crew were amazing!! Everyone was kind, professional & friendly. The crew worked so hard moving us and took great care of all of our belongings. We are so thankful & 100% would recommend!!!
DESCRIPTION OF WORK
Move out of home, hold for 2 days, move to new home

CATEGORY Hauling Services,Moving Companies

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/04/2021

It went fantastic!! David, Jake and Calib did a great, professional job. They were polite and very careful of our furniture and ‘other’ things. A year before, this Co. moved us from our home to an apt. in Worcester and they did a fantastic job then! It was so hot that day, but they kept working. This recent move was done just before a big snowstorm was coming in. The co. was able to get us out the day before we were supposed to move. As soon as the movers finished, the snowflakes started to fly. We really appreciated all that this company did for us to make for a smooth move (twice)!
DESCRIPTION OF WORK
Moving from Worcester, Ma to Cape Cod, Ma

CATEGORY Hauling Services

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/12/2021

The price we paid was slightly lower than one of the big name companies, however, this company has the ability for clutter removal, incase we had stay behind furniture we could not sell. Rainell and his crew did a very good job in packing/loading and offloading our household goods. There was small damage to our freezer (did not affect operation) and Rainell discounted our final payment on the spot.
DESCRIPTION OF WORK
Interstate Moving

CATEGORY Moving Companies

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/29/2020

Fresh Start was great! Jose, Dave and Carlos maneuvered some extremely heavy furniture around some very tight corners and a very delicate china cabinet from the (last) turn of the century was packed and handled with care. They also managed to complete my move in less than the quoted time! They wouldn’t even take a break for lunch! Top Notch! A+ Thanks for MY Fresh Start, guys!
DESCRIPTION OF WORK
moving furniture from house to condo

CATEGORY Moving Companies

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/20/2018

We used Fresh Start to move our household with 32 years worth of stuff. The person who estimated the cost was right on the mark. The move took two days. We moved out of our old house one day and into the new house the next day. I could not have been happier with the efficiency and care of the moving crew. They not only ran back to get more items to move, but they hustled with their arms full of boxes. When you pay by the hour, you love to see that. These people were professional all the way – they put things where we wanted, solved problems in getting large items into the house and up stairs, and made sure everything was done the way we wanted it. I want to single out Tom, Adam, Carols C, Mike, Alan, and Carols R for doing a fantastic job. I would recommend Fresh Start to anyone looking for a top notch moving company.
DESCRIPTION OF WORK
Move from old house to new house.

CATEGORY Hauling Services

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/15/2018

James was great at the estimate and explaining the process. Holly and Mary in the office were very helpful. Tyler, Carlos and Wayne did a great job moving. They were punctual, quick, kind, helpful, and professional. They arrived on time, loaded and packed well and fast, and arrived on time at the destination and unloaded and setup. Everything was delivered in good shape. They come in uner budget as well. They whole team was honest and did the best at scheduling move that was very quickly schedule and without much lead time.
DESCRIPTION OF WORK
Moving from MA to GA

CATEGORY Moving Companies

COST $5,800

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/14/2018

Fresh Start was excellent! I honestly knew nothing about them when I hired them. But when I first called in, Holly was so friendly, responsive and helpful, they seemed like a good choice. On the day of the move, Jorge and Tyler called ahead to say they were close by. They arrived right on time, and they were incredibly easy to deal with. Great personalities, professional and very carefully wrapped my furniture and belongings, so that they would not be damaged. I don’t plan to move again anytime soon – but if did, I would definitely hire them again. Heather – Wilbraham, MA
DESCRIPTION OF WORK
Moving to new house

CATEGORY Moving Companies

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/02/2018

They were amazing!….. the whole process was excellent from my initial meeting with the owner, to final unload with the crew
DESCRIPTION OF WORK
Out of state moving

CATEGORY Moving Companies

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/01/2018

My family had a great experience with these people. Very courteous and professional! The price was also very competitive. I will highly recommend them for all moves. Thank you everyone for the great work!
DESCRIPTION OF WORK
Needed to move furniture from one house to an apartment.

CATEGORY Moving Companies

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/28/2019

They were on time, very nice and helpful, and very thorough. The job was a bit bigger than they originally thought so they called and got more guys to help. They worked really hard and did a very good job. I would definitely recommend them. The process was very smooth and easy.
DESCRIPTION OF WORK
We were moving from Worcester to a neighboring town

CATEGORY Moving Companies

COST $2,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/27/2019

Move furniture and boxes from old house and from 2 storage units to the new house.
DESCRIPTION OF WORK
move

CATEGORY Moving Companies

COST $2,300

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/25/2019

Excellent! Caio and his crew (5 members total) on October 9 and 10 were quick, skilled, and friendly. They made a very stressful time stress free! We can’t imagine moving without them. Things were wrapped, cushioned, etc. It was great to not have to worry about those things. After the move, I had a question about billing and Holly worked hard to answer it. She was helpful and friendly all through the booking process as well.
DESCRIPTION OF WORK
Local moving with overnight storage

CATEGORY Moving Companies

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/29/2019

They’re excellent! The quote that was provided to me was the quote I paid. They showed up on time, it was moved without any damage to the furniture nor the passage and door that they moved through and they are market price.
DESCRIPTION OF WORK
They move furniture from an apartment into storage.

CATEGORY Moving Companies

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/08/2019

The move was excellent. The crew was professional, courtesy and communicated every step of the move to us. The crew member were Will (Crew Leader), Angel, Josh ,Zach and Nic. and all of them were great. I would highly recommend Fresh Start the Moving Crew for your next move. If we were to move again I would most certainly use this company
DESCRIPTION OF WORK
Move our furniture and household goods to Fairhaven from West Boylston

CATEGORY Moving Companies

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/31/2019

We were delayed by a snowstorm and their truck not starting because of the cold. They rented a truck and were only 1 1\2 he’s late. Adam and Blane were very respectful and fast they loaded up a truck full of 20 yes of stuff in 1 1/2 hrs . Blane was even working on his birthday. They finished the whole move in 4 he’s. They also made two trips to the goodwill and the dump. This is the only company I would use!
DESCRIPTION OF WORK
Moved my mother in laws apartment from winstead to bristolb

CATEGORY Moving Companies

COST $825

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/29/2015

They were fast, efficient and very careful moving large items out of the house. They were very polite and courteous. I had one sofa, 2 chairs, a bench and some random junk that was removed including all the shipping material from the new furniture. Overall I’m very happy with the work that was done.
DESCRIPTION OF WORK
removed old furniture and some pretty heavy items. removed skids and shipping material from new furniture deliveries

CATEGORY Moving Companies

COST $403

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/24/2016

Fabulous! Crew is great! They lift items like they are butter!! Professional and trustworthy. They are highly recommended by me.
DESCRIPTION OF WORK
For me personally they moved furniture into bedrooms and moved exercise equipment from basement to second floor. Also, as a Realtor I refer Fresh Start to my clients for moving jobs and for junk removal. Their service is always reasonable and their crew is friendly, knowledgeable, and careful!!

CATEGORY Moving Companies

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/17/2016

I am in the process of preparing the house for sale. The owner came to the house, discussed options for storage and moving strategies that would work to deciliter the house, empty the house, and eventually move the stored items to a new house. They were prompt, informed, professional and took care with all my items. Their price was fair and itemized. I would strongly recommend them.
DESCRIPTION OF WORK
Moving furniture and items to storage.

CATEGORY Moving Companies

COST $1,200

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/20/2017

Guys arrived on time and were very professional. What we didn’t like were the added fees- $125 truck fee, $90 travel fee (they came from town over), and $180 supplies fee (blankets to wrap furniture which they obviously take back with them and packing tape ).
DESCRIPTION OF WORK
Moved within same town. – From a 1400 square foot house to 2000 square feet.

CATEGORY Moving Companies

COST $1,100

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/27/2017

Very well. Very clear communications, worked very efficiently with the team, we came in under budget due to great efficient labor.
DESCRIPTION OF WORK
Long distance move across several states, across a holiday.

CATEGORY Moving Companies

COST $3,500

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/06/2017

I used the Fresh Start Moving Crew for the second part of my move on July 5, 2017. They were fantastic!! I would highly recommend this mover to all my friends, family and neighbors. They were punctual, courteous, friendly, professional, respectful, nice and patient. The first part of my move in May 2017 was an extremely unpleasant experience with another moving company who had scammed me. I called Fresh Start Movers to do the second part of my move after I realized my belongings were not stored properly, many glass items were not wrapped and most of my things were just thrown into the storage unit. I explained my horrible experience to Mary (the office manager) and James (the owner) of Fresh Start Moving. They were very sympathetic and understanding of what I had gone through a few months prior. They were aware of the fact that I wanted to go slow with this move, as I needed to take pictures as evidence against the first movers I hired. James even gave me tips regarding who to call (AG, BBB, MDPU, FMCSA) and what websites to visit to make a case against the other company. They took the time to explain the situation to the 5 guys who they sent to my house for the move. They did everything in their power to make sure I had a positive experience for the second part of my move. The guys could not have been more wonderful, cooperative and patient as I took pictures of my damaged belongings. They were horrified to see how everything was packed. They explained to me the right and wrong way to pack, wrap and store specific household items. They told me how things SHOULD have been packed. James gave me one guy for free and also an hour of moving time for free. I think he felt badly about everything I had gone through with the first part of my move. He even came back to pick up the majority of my boxes for me so I didn’t have to dispose of them myself. He also agreed to sign a letter for the Attorney General regarding all of the damage to my furniture and how the other movers incorrectly packed most of my items. Thank you Fresh Start Movers, you made me have faith in moving companies again!!!! I wish I had hired you for the first part of my move!!!!
DESCRIPTION OF WORK
Moving from storage unit in Northboro to condo in Northboro.

CATEGORY Moving Companies

COST $1,500

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/05/2017

Flawless. The crew of Eddie, Mike, Ray, and Allen did a great, efficient job of getting all our belongs and boxes our of the house and safely on the truck. Everything arrived in Iowa exactly on time. Mike and his crew had the truck unpacked and all of our belongings placed in the correct area in a mere 2.5 house. Everything arrived without damage. Mary did a great job of coordinating the move. James did a wonderful job of estimating the move. We especially appreciated his low-key, no pressure approach to the sale.
DESCRIPTION OF WORK
We moved from a house in CT to condo in IA. We need a moving company to get our belonging on a truck and to our new home.

CATEGORY Moving Companies

COST $5,400

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/10/2017

They were extremely efficient and the team was friendly. James was incredibly kind-hearted and easy to work with. I have nothing but praise for them. Their prices were incredibly reasonable. They let us know they were running about a half hour late and increased the team from two to six people at no extra charge.
DESCRIPTION OF WORK
They moved us from a 2nd floor one bedroom apartment to a 2-bedroom 1st floor apartment. This was for three hours of transit time.

CATEGORY Moving Companies

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/15/2014